mb-220 Free Practice Test

- (Exam Topic 4)
You are a Dynamics 365 Marketing functional consultant.
You have created a Subscription Form that lives on a marketing page in a marketing website. The form is active, and you need to see how many submissions have been received.
In which three places can you find information on form submissions? Each correct response presents a complete solution.

1. A. Website Insights
2. B. Customer Journey Insights
3. C. Marketing Form Insights
4. D. Customer Voice submissions
5. E. Marketing Page Insights

Correct Answer: ACE
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/insights

- (Exam Topic 4)
You are a marketing professional who needs to have a segment that is based on a single marketing list.
Which five actions must you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Solution:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-simple-customer-journe

Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

- (Exam Topic 4)
You are a marketing automation consultant. Your client wants to understand the benefits of using the natural language feature in Dynamics 365 Marketing.
Which two statements explain why your client may want to use the Natural Language feature? Each correct answer presents part of the solution.

1. A. Using the Natural Language feature allows marketers to build marketing journeys using simple words to specify touch points in the customer journey.
2. B. Using the Natural Language feature allows marketers to build segments using simple words to specify what audience they want to target.
3. C. When looking at a Marketing Journey created by another user, the Natural Language feature makes it easier to understand the logic of the journey and decide whether it meets the campaign goals.
4. D. When looking at a segment created by another user, the Natural Language feature makes it easier to understand the logic of the segment and decide whether it meets the target profile for a campaign.

Correct Answer: AB
Reference:
https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave2/marketing/dynamics365-marketing/use- https://docs.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-natural-language

- (Exam Topic 4)
You are a functional consultant analyzing the insights of the Marketing Page available in Dynamics 365 Marketing to collect data for a management presentation.
Which element should you analyze to obtain information on the number of times the page was opened?

1. A. Interactions
2. B. Overview
3. C. Submissions

Correct Answer: A

Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/insights

- (Exam Topic 4)
Your company currently has a customer journey that is running.
You have been tasked with making changes to the template without interrupting the customer journey. Will you be able to accomplish this task?

1. A. N
2. B. The customer journey template is locked for editing while it is Live, Editable.
3. C. Yes, if you set the customer journey as Stopped and modify the template.
4. D. Yes, if you set the customer journey as Live, Editable and modify the template.
5. E. N
6. F. The customer journey cannot be edited without being at least temporarily stopped.

Correct Answer: A
Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/go-live#customer-journey-go-live-operations-and-stat