mb-210 Free Practice Test

You work for a company using Dynamics 365 for Sales.
When customers call the company, they must provide their quote number. Customers report that quote numbers are too long. You need to shorten quote numbers to the minimum possible length.
What should you do?

1. A. Change the field type from auto number to decimal number
2. B. Reduce the auto number prefix to one character
3. C. Reduce the suffix length to four characters
4. D. Ensure that the prefix setting is read-only

Correct Answer: B

References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/change-auto-number-prefix-contract-case-article-quote-order-invoice-campaign- category-knowledge-articles

An organization attends a tradeshow and identifies several leads.
One specific lead wants to make a purchase in the next week. You need to create an invoice.
At which stage can you create the invoice?

1. A. Lead
2. B. Order
3. C. Opportunity
4. D. Quote

Correct Answer: B

HOTSPOT
You are a salesperson using Dynamics 365. You receive customer phone calls and manage leads. You need to qualify leads and send phone calls to sales representatives.
How should you manage each of the following situations? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Solution:


Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

HOTSPOT
You implement the Dynamics 365 App for Outlook. You need to associate emails to lead records.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Solution:


Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

DRAG DROP
You are a Dynamics 365 for Sales administrator.
You need to implement Versium Predict with custom views.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Solution:


Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A