User-Experience-Designer Free Practice Test

Cloud kicks wants toincorporate human-centered design across its organization. Which two practices should be adopted?

1. A. Including Innovative ideas to showcase technology
2. B. Observing user behavior
3. C. Putting oneself in the situation of the end user
4. D. Creating requirementsbased business leaders’ priorities

Correct Answer: BD

Which visual design elements should be used in corporate style and branding guidelines?

1. A. Typograph
2. B. Color, Imagery
3. C. A/BTesting, Heuristics, Dairy Studies
4. D. Sketching, Wireframes, Storyboards
5. E. User Stories, Scenario, UX Reviews

Correct Answer: A

Acompany provides a way for customers to shop for homes and contact real estate agents online. The company’s brokers use some of the Salesforce standard functionality to track home buyers.
Which three standard Salesforce objects should be used in this experience? Choose 3 answers

1. A. Property
2. B. Lead
3. C. Contact
4. D. Opportunity
5. E. Address

Correct Answer: ABC

Cloud Kicks wants to modify one of its custom Lightning Web Components so that itsadministrators can change the look and feel depending on what type of Lightning page is used in.
Which feature should be recommended?

1. A. Styling hooks
2. B. CSS loaded as a static resource
3. C. App Builder styling property
4. D. SLDS utility classes

Correct Answer: C

A UX Designer at Cloud Kicks (CK) recommends a Salesforce Console application for CK’s service representatives.
The service representatives work on multiple support cases hour, accessing them viaqueues, calls, or live chat. Which console navigation feature would NOT be relevant to the designer recommendation?

1. A. More than one detail item can be open at a time.
2. B. Multiple subtabs can be beneath a single parent record.
3. C. A split list of recordsand individual record detail can see on the same screen.
4. D. Service representatives with lower resolution monitors will have a better user experience.

Correct Answer: B