TK0-201 Free Practice Test

- (Topic 2)
A learner is having difficulty completing a particular lab exercise. Which of the following can the instructor do FIRST to help the learner complete the exercise?

1. A. Ask the learner why they are having so much trouble with the lab.
2. B. Verify the learner's steps; guide the learner through the next uncompleted steps by using encouraging words.
3. C. Ask the learner to watch as the instructor completes the exercise first, and then reset the exercise so the learner can complete it.
4. D. Quickly create a task list on a whiteboard providing more clear step-by-step instructions for the whole class to use.

Correct Answer: B

- (Topic 6)
Which of the following should a trainer do when excessive noise from the company break room is disturbing the students during an onsite training session?

1. A. Post signs in the break room asking for quiet.
2. B. Talk louder so that the students can hear more easily.
3. C. Report to the company and have the break room closed.
4. D. Work with the noise since the training is onsite.

Correct Answer: A

- (Topic 6)
A trainer realizes that a handout used in the last course is missing the second page. Which of the following should the trainer do?

1. A. Email the students a corrected version.
2. B. Search the Internet for the students’ phone numbers and call them.
3. C. Contact the client’s IT department to see what they think should be done.
4. D. Ignore it since some of the missing data is in the book.

Correct Answer: A

- (Topic 5)
After covering a topic, a trainer asks, “What is the third step of the process?” The trainer waits a few seconds and then asks a particular learner to answer the question. This particular approach is an example of which of the following types of questions?

1. A. Overhead-direct question
2. B. Open question
3. C. Direct question
4. D. Overhead question

Correct Answer: A

- (Topic 5)
During a training course, the instructor notices that there are errors on some of the materials issued to learners. Which of the following should the instructor do NEXT?

1. A. Blame the quality control department.
2. B. Delay the class to inform the training center manager of the errors.
3. C. Disregard the errors and continue with the course.
4. D. Make corrections to the material as the course progresses.

Correct Answer: D