TK0-201 Free Practice Test

- (Topic 3)
During a virtual class the instructor has a learner that seems to be growing increasingly confused and now has questions that are distracting the rest of the class. Which of the following is the BEST course of action for the instructor to take?

1. A. Inform the class that they need to move on to new material.
2. B. Take the learner's questions into private chat.
3. C. Use the learner's questions to reinforce the material for the entire class.
4. D. Recommend the learner seek outside tutoring.

Correct Answer: B

- (Topic 1)
While conducting a lab exercise a learner states that they cannot complete the lab due to lack of confidence. Which of the following options is the BEST way to handle this situation?

1. A. Give the learner encouraging comments.
2. B. Assign an easier lab to increase the learner confidence.
3. C. Recommend that the learner take a pre-requisite class to increase their confidence.
4. D. Give the learner extra materials to practice the exercise.

Correct Answer: A

- (Topic 6)
Which of the following is considered professional conduct for a virtual trainer?

1. A. A broadcaster’s voice and cadence
2. B. Maintaining a positive attitude toward the training materials
3. C. Immediately handling questions in areas outside of the trainer’s expertise
4. D. Having a perfectly worded script that can be easily read during the training

Correct Answer: B

- (Topic 4)
During a class, a student points out that one of the procedures that was explained has recently changed and the wrong steps are being taught. Which of the following should the trainer do to maintain an expert status with the class?

1. A. On a break verify the information and inform the class of the findings.
2. B. Inform the class the student is incorrect.
3. C. Ask the student if they are an expert and let them know not to interrupt.
4. D. Inform the client that they need to change their material to match the procedure.

Correct Answer: A

- (Topic 2)
An instructor has given the class materials to complete an assignment and instructs them to start. One of the learners finishes the assignment in two minutes, but the instructor says it is incomplete. Which of the following should the instructor have done to clarify the requirements for the assignment?

1. A. Hand out written instructions so the learners can refer back to them
2. B. Demonstrate the assignment for the learner
3. C. Review the instructions and check for understanding
4. D. Email the instructions before the course starts so the learners can prepare for the assignment

Correct Answer: C