Salesforce-Administrator Free Practice Test

The administrator at cloud kicks has been ask to change the company’s Shoe style field to prevent users from selecting more than one style on a record.
Which two steps should an administrator do to accomplish this? Choose 2 answers

1. A. Reactivate the appropriate Shoe Style values after the field type changes.
2. B. Select the “Choose only one value “checkbox on the pick list field.
3. C. Back-up the Shoe Style values in existing records.
4. D. Change the field type from a multi-select picklist field to a picklist field.

Correct Answer: BD

Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage.
What should the administrator recommend?

1. A. SMS Response
2. B. Web-to-Case
3. C. Email-to-Case
4. D. Omni-Channel

Correct Answer: B

Which three items are available in the mobile navigation menu? Choose 3 answers

1. A. Lightning App Pages
2. B. Lightning Home Page
3. C. Chatter
4. D. Utility Bar
5. E. Dashboards

Correct Answer: CDE

Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities. What should an administrator configure to provide these insights?

1. A. Campaign Hierarchy.
2. B. Campaign Influence
3. C. Map Custom Lead Fields
4. D. List Email Activities

Correct Answer: B

The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object.
What type of field should the administrator add to the open house object to track number of visitors?

1. A. Roll-up Summary.
2. B. Multi-select Picklist
3. C. Cross-object formula field
4. D. Indirect lookup

Correct Answer: C