Sales-Cloud-Consultant Free Practice Test

Cloud Kicks is expanding to international markets. Sales reps are unable to find specific products in the international price book.
Which two steps should the consultant take to resolve this issue? Choose 2 answers

1. A. Add the products to a product family.
2. B. Activate the products
3. C. Add the products to the price book.
4. D. Share the products with sales reps.

Correct Answer: BC

Cloud Kicks (CK) is implementing Sales Cloud and expects hundreds of new Accounts will be added into Salesforce on a daily basis. CK has an automated process to assign the Account owners. If no assignment can be made for an Account, it will be assigned to a fictitious owner and a person will manually review and re-assign it at a later date. At any given time, a fictitious owner may have more than 10,000 Account records assigned to it. Which two solutions should the consultant recommend when CK sets up the new Account process?
Choose 2 answers

1. A. Place the fictitious owner in a separate role at the top of the role hierarchy.
2. B. Keep the fictitious owner out of public groups that could be used in sharing rules.
3. C. Assign the Modify All Data system permission to the fictitious owner.
4. D. Add the fictitious owner to a role at the lowest level of the role hierarchy.

Correct Answer: AB

An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high-level process areas within the business. CK plans to use the diagram to show the context of a new area of the business within the overall business. What should the admin create to meet this requirement?

1. A. Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram
2. B. Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram
3. C. Value Stream Map
4. D. Capability Model

Correct Answer: A

Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month dub. Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve discounts greater than 10%.
Which two steps should a consultant recommend to satisfy these requirements7 Choose 2 answers

1. A. Create two Approval Processes, one with the RSM and one with the RVP.
2. B. Use Process Builder to send an approval Task and email to the RSM and RVP.
3. C. Use Process Builder to automatically submit approvals over a 5% discount.
4. D. Create a two-step Approval Process with the RSM and RVP as approvers.

Correct Answer: AD

Cloud Kicks (CK) has implemented different sales stages across its varied product lines. CK wants to deploy Collaborative Forecasting to all sales users.
Which two statements should a consultant consider when enabling forecasting? Choose 2 answers

1. A. Opportunity Splits must be enabled at the same time.
2. B. Multiple Forecast Types must be created and activated.
3. C. A Single Category or Cumulative Forecast Rollup should be defined.
4. D. The Forecast tab should be visible to easily view the forecasts.

Correct Answer: CD