Sales-Cloud-Consultant Free Practice Test

Universal Containers continues to see substantial growth year-over-year. Outside sales reps think the* territories are too dense to cover adequately. Leadership has decided to modify the existing safes territories and hire additional staff to make the account allocations more manageable. So the states win change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories.
Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected m Sales Cloud.
How should the consultant show sales operations what the data will look like after the change?

1. A. Use Tableau to geocode account addresses and display on a territory map.
2. B. Install the Territory Management Reporting Pack from the AppExchange.
3. C. Run the updated assignment rules in Planning State and view the accounts on the territory detail page.
4. D. Use Data Loader to export the accounts and make updates in Google Sheets.

Correct Answer: D

After completing a successful Sales Cloud rollout to a new business unit at Universal Containers, sales forecasting within Salesforce is inaccurate. Upon closer inspection, some opportunities appear in the incorrect forecast category. How should a consultant troubleshoot this issue efficiently?

1. A. Write a conditional validation rule on the Forecast Category field.
2. B. Make the Forecast Category a required field on relevant Opportunity page layouts.
3. C. Create a report to determine the number of opportunities in each forecast category.
4. D. Verify the Stage to Forecast Category Mappings on the Opportunity object

Correct Answer: D

Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. The leadership team at CK wants to improve the rate of user adoption,
What should the consultant recommend?

1. A. Add an Approvals process to the Opportunity object to enforce data standards.
2. B. Conduct a requirements workshop to gather user stories.
3. C. Create a report to track the login rate over the last 7 days.
4. D. Create a Slack channel to gather and discuss feedback from users.

Correct Answer: C

A customer notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. The Customer uses a standard web-to-lead from without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?

1. A. Select Require reCAPTCHA Verification in Web-to-Lead settings
2. B. Use a custom Web-to-Lead alternative with built-in protection.
3. C. Use an AppExchange package to add a honeypot field.
4. D. Engage the web services team to write custom CSS for the form.

Correct Answer: A

Universal Containers is growing its international business. Domestic account executives believe that the standard price book has become difficult to use because there are too many records reflecting different currencies and country-specific product variations.
What should the consultant recommend to improve usability for account executives?

1. A. Create product families to enable users to filter by continent and country.
2. B. Use custom price books for domestic and international customers.
3. C. Use separate product catalogs for domestic and international customers.
4. D. Update the product naming conventions to include the currency in the product name.

Correct Answer: B