Platform-App-Builder Free Practice Test

- (Exam Topic 1)
Representatives at Universal Containers use Salesforce to record information for leads. When new prospects are added, an outbound message is sent to SAP with lead's information. Which automation process will accomplish this without writing any code?

1. A. Create a process using Lightning Process Builder to send the outbound message.
2. B. Create a Workflow Rule with an outbound message as the action
3. C. Use Visual Workflow to create a wizard that will send an outbound message.
4. D. Design an Approval Process that sends an outbound message upon arrival.

Correct Answer: B

- (Exam Topic 1)
Which statement is true about converting a lead? Choose 3 answers

1. A. The lead’s most recent campaign record is automatically applied to the “PRIMARY campaign source” field on the opportunity
2. B. Users can convert leads that are associated with an active approval process.
3. C. Multi-select picklist values on lead records overwrite values on the contact’s corresponding field.
4. D. Administrators may choose whether to enforce validation rules & triggers
5. E. The system automatically maps standard lead fields to standard account, contact, and opportunity fields.

Correct Answer: ADE

- (Exam Topic 1)
At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority cases should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green. Which formula would accomplish this requirement? Choose 2 answers

1. A. CASE( Priority, “Low”, “img/samples/flag_green.gif”, “Medium”, “img/samples/flag_yellow.gif”, “High”, “img/samples/flag_red.gif”, “/s.gif”)
2. B. IMAGE( IF(ISPICKVAL(Priority, “Low”), “img/samples/flag_green.gif”, IF(ISPICKVAL(Priority, “Medium”), “img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”),“img/samples/flag_red.gif”))), “Priority Flag”)
3. C. IF(ISPICKVAL(Priority, “Low”), “img/samples/flag_green.gif”, IF(ISPICKVAL(Priority, “Medium”), “img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”), “img/samples/flag_red.gif”, “/s.gif”)))
4. D. IMAGE(CASE( Priority, “Low”, “img/samples/flag_green.gif”, “Medium”, “img/samples/flag_yellow.gif”, “High”, “img/samples/flag_red.gif”, “Priority Flag”)

Correct Answer: BD

- (Exam Topic 1)
Universal containers is importing 1000 records into Salesforce. They want to avoid any duplicate records from being created during the import. How can these requirements be met?

1. A. Include a column in the import file that has either record names, Salesforce IDs, or external IDs that can be used to match records.
2. B. When importing the file, select the “Prevent Duplicates” option on the last step of the Import Wizard and import the file.
3. C. After importing all of the custom objects, run a duplicate check report, export the record to a CSV File, and run a mass delete to purge any duplicates.
4. D. After importing all of the custom objects, review all records created and manually merge or delete and duplicate record

Correct Answer: A

- (Exam Topic 1)
A Customer Support Manager at Universal Containers would like to implement call scripting for their caller agents. What automation tool can be used to accomplish this?

1. A. Workflow
2. B. Lightning Process Builder
3. C. Visual Workflow
4. D. Lightning Connect

Correct Answer: C