PSM-II Free Practice Test

Which two behaviors would reflect Servant Leadership in a Scrum Master? (Choose two.)

1. A. Facilitating Scrum Events as requested or needed.
2. B. Coaching the Development Team, the Product Owner and the organization on how to work empirically.
3. C. Staying away from internal Development Team interactions, maximizing their autonomy and freedom.
4. D. Resolving every impediment for the Development Team.

Correct Answer: AB
The Scrum Master is responsible for serving the team by facilitating and removing impediments to ensure there are minimal roadblocks in the way of the team. The Scrum Master also coaches the Scrum Team and organization to ensure the benefits of Scrum is realized.
“Removing every impediment for the Development Team” may seem like the right thing to do but by doing it this way, the Dev Team’s ability to self-organize would be limited. There are some impediments that will depend solely on the Scrum Master and there will be some that require collaboration with the Dev Team. The former might be working with the finance department to renew services that the team is using. The latter might be lack of skills to make a particular item done. The Scrum Master can coach the team on finding different solutions to resolve the issue.
“Removing impediments” is good. “Removing every impediment for the Development Team” is not so good and sometimes not even possible.

Your organization has formed a new Scrum Team and has assigned you as the Scrum Master. In what ways would you help the team start?

1. A. Ensure the Scrum Team members have compatible personalities, have the tech leads clarify the expectations and responsibilities of each role, and propose a performance rewards system.
2. B. Have the Scrum Team members introduce their background experience with each other, ask the Product Owner to discuss the product and answer QUESTION NO:s, and ensure the team understands the need for a Definition of “Done.”

Correct Answer: B
Scrum Teams should have all of the competencies and skills to do the work in the Product Backlog which includes understanding the goals and history of the product and ensuring that they all know what “done” means.

A Scrum Team has requested a hardening Sprint to integrate the work produced in previous Sprints and test before releasing.
What three scenarios has likely occurred? (Choose three.)

1. A. The team’s Definition of Done is not being adhered to during every Sprint.
2. B. The team’s Definition of Done is weak or incomplete causing a build up of technical debt.
3. C. The Development Team is having difficulties with the ability to regularly release during a Sprint.
4. D. Hardening Sprints are supported by the Scrum framework so this is acceptable.
5. E. Scrum has been customized in a suitable manner to make the previous work releasable.

Correct Answer: ABC
At the end of a Sprint, the new Increment must be ‘Done’, which means it must be in useable condition and meet the Scrum Team’s Definition of Done.

Steven is a Scrum Master for three Scrum Teams building the same product and working from the same Product Backlog. Management wants to standardize how velocity is calculated across all three teams in order to identify which teams are high performing and which teams need more support.
What would be the best two responses Steven could provide to management? (Choose two.)

1. A. There is no direct relationship between velocity and value.
2. B. Standardizing velocity across teams is a good way to understand which teams are producing the most value.
3. C. Providing incentives based on velocity can increase the Scrum Team’s motivation to produce more value.
4. D. Velocity is the amount of business functionality that a Scrum Team creates in a Sprin
5. E. It is unique to that team and used as an input to Sprint Planning.

Correct Answer: AD
Working software is the primary measure of progress. Scrum is based on empirical process control theory where delivering working software frequently and measuring the impact helps the Product Owner maximize opportunity for the business to deliver value.

Technical Debt can lead to false assumptions about the current state of the system and the Increment reviewed
at the end of the Sprint.

1. A. True
2. B. False

Correct Answer: A
Technical debt is any shortcomings in the code. It is a natural by-product of software development (unavoidable) and can at best be managed. If neglected, it will compound and have a negative effect on the team’s ability to the deliver value. A team can have an artificially high velocity by taking shortcuts or introducing technical, debt into the system. This can give a false assumption about the current state of the product. It can look good on the surface but underneath can be a mess.