- (Exam Topic 3)
A company runs a call center to handle customer support inquires.
The company tracks metrics including the number of incoming calls, call resolution rates, and escalations. The company wants to display the metrics on a shared screen that is visible to all call center staff.
You need to recommend a solution for the company. Which Power Platform feature should you recommend?
Correct Answer:
D
- (Exam Topic 4) You are creating a canvas app. You need to configure the app.
Which two objects are provided by the connector? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Correct Answer:
CD
- (Exam Topic 4)
A company uses Microsoft 365, Power Platform, and Dynamics 365. You do not assign permissions to any licensed users.
Users are able to create and edit Power Apps canvas apps.
In which environment are users creating and editing the apps?
Correct Answer:
B
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/working-with-environments
- (Exam Topic 6)
A company is creating a canvas app to manage weekly status reports from users about projects.
Status reports must be created weekly. Users can enter project tasks with descriptions. Users can also add escalation requests for tasks that are late or at risk. When a status report is submitted with an escalation request the app must automatically send a text message to the submitter's manager. A reminder must be sent at 8 PM on Sunday to everyone who has not yet submitted a status report for the previous week.
You need to identity the appropriate components to use in the solution.
What should you use? To answer, drag the appropriate implementation mechanisms to the correct requirements. Each implementation mechanism may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content
NOTE: Each correct selection is worth one point
Solution:
Does this meet the goal?
Correct Answer:
A
- (Exam Topic 4)
You create a canvas app by using the Generate from data feature. The app connects to a Microsoft SharePoint list.
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
Solution:
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/app-from-sharepoint
Does this meet the goal?
Correct Answer:
A
