- (Topic 6)
You create a Power Virtual Agents chatbot for a company.
The management wants to learn about the effectiveness of the chatbot.
You need to identity the percentage of customers who stop responding to prompts from the chatbot.
Which report should you view?
Correct Answer:
B
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/teams/analytics-csat-teams
HOTSPOT - (Topic 2)
You are creating a model-driven Power Apps app. You want to ensure that the app can be used by individuals who have vision impairments.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Solution:
Box 1: Yes
You can use keyboard shortcuts in PowerApps. Keyboard shortcuts give you an alternate way to do common tasks instead of using your mouse or tapping with your finger. They help in seamless navigation of the interface.
Box 2: No
The following software combinations are the supported recommendations for consuming PowerApps with a screen reader:
Windows: Microsoft Edge / Narrator macOS: Safari / VoiceOver Android: PowerApps app / Talkback iOS: PowerApps app / VoiceOver
Box 3: Yes
Users who have vision, hearing, or other impairments can use your canvas app more easily and successfully if you consider accessibility as you design how the app looks and behaves. If you're not sure how to make your app more accessible, you can run the Accessibility checker in PowerApps Studio. This tool not only finds potential accessibility issues but also explains why each might be a potential problem for users who have a specific disability and offers suggestions on how to resolve each issue. The Accessibility checker detects screen-reader and keyboard issues for you, and you can find information about how to fix color-contrast issues by using accessible colors.
Does this meet the goal?
Correct Answer:
A
- (Topic 3)
You need to display sales orders greater than a specific threshold in a Power Bl report. What should you use?
Correct Answer:
D
HOTSPOT - (Topic 2)
A company is evaluating Power Platform and has questions about the role that Common Data Service plays in using Power Apps and Power Automate.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Solution:
Does this meet the goal?
Correct Answer:
A
- (Topic 1)
You are a customer service manager.
You need to implement a Power Apps portal that allows customers to submit cases. Which type of data source is used?
Correct Answer:
B
SharePoint can be set up to setup customer feedback.
Note: The PowerApp uses Finance and Operations connector to grab sales order information and SharePoint connector to connect and write the data to SharePoint list.
Reference:
https://powerapps.microsoft.com/en-us/blog/scenario-2-collect-customer-feedback-in-sharepoint-after-order-delivery/
