DRAG DROP - (Topic 4)
You need to recommend methods for assigning security to each group of users. The customer provides the following requirements:
✑ Customers need the ability to submit a case through an online portal.
✑ Portal must handle 75 concurrent users submitting cases.
✑ Service data must be retained for at least six years.
You need to determine which requirements are functional or non-functional.
Which requirements are functional or non-functional? To answer, drag the appropriate types to the correct requirements. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Solution:
Box 1: Functional
Functional requirements describe what the solution needs to do or its behaviors.
Box 2: Non-functional
Non-functional requirements commonly describe non-behavior aspects of the solution suchas performance requirements.
Box 3: Non-functional
Examples of common non-functional requirement types include:
✑ Availability
✑ Compliance/regulatory
✑ Data retention/residency
✑ Performance (response time, and so on)
✑ Privacy
✑ Recovery time
✑ Security
✑ Scalability
Does this meet the goal?
Correct Answer:
A
- (Topic 2)
You need to provide the IT specialists with design diagrams. What should you provide?
Correct Answer:
A
Scenario: IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system.
Business process modeler (BPM) in Microsoft Dynamics Lifecycle Services (LCS) is a tool that you can use to create, view, and modify repeatable implementations that are based on business process libraries. BPM helps you align your business processes with industry- standard processes that are described by the American Productivity & Quality Center
(APQC)
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/lifecycle- services/bpm-overview
DRAG DROP - (Topic 4)
You are reviewing a list of business requirements submitted by a plumbing company. The company has the following requirements:
✑ Send articles to technicians to allow technicians to help customers resolve issues.
✑ Track work progress and inspections at customer sites.
✑ Schedule technicians for service appointments.
You need to recommend solutions to meet the customer’s requirements.
What should you recommend? To answer, drag the appropriate solutions to the correct business requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Solution:
Box 1: Dynamics 365 Customer Insights
Dynamics 365 Customer Insights is a part of Microsoft's customer data platform (CDP) that helps deliver personalized customer experiences. The platform's capabilities provide insights into who your customers are and how they engage with your platform. Unify customer data across multiple sources to get a single view of customers.
Box 2: Dynamics 365 Field Service Dynamics 365 Field Service helps to:
Organize and track resolution of customer issuesKeep customers updated with the status of their service call and when it's resolved
Note: The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they're onsite with customers fixing issues.
The Field Service application enables you to: Improve first-time fix rate
Complete more service calls per technician per week
Manage follow-up work and take advantage of upsell and cross sell opportunities Reduce travel time, mileage, and vehicle wear and tear
Organize and track resolution of customer issues Communicate an accurate arrival time to customers
Provide accurate account and equipment history to the field technician
Keep customers updated with the status of their service call and when it's resolved Schedule onsite visits when it's convenient for the customer
Avoid equipment downtime through preventative maintenance
Box 3: Dynamics 365 Field Service
Dynamics 365 Field Service: Schedule onsite visits when it's convenient for the customer.
Does this meet the goal?
Correct Answer:
A
HOTSPOT - (Topic 4)
You are conducting performance testing for a Microsoft Power Platform solution. Thesolution uses Power Automate cloud flows to query and synchronize data across 10 different tables based on various criteria. You make the following observations:
• Internet speed during testing is fast (500 Mbps).
• There are 50 Dynamics real-time workflows in use.
• There are 63 Dynamics asynchronous workflows in use.
• There are 76 Power Automate cloud flows in use. You identify the following performance issues;
You need to recommend steps to resolve the performance issues.
What should you recommend? To answer, select the appropriate options m the answer area.
NOTE: Each correct selection is worth one point.
Solution:
Box 1: Reduce usage of near real-time workflows
A real-time workflow can be converted to asynchronous workflow and back to real-time.
Box 2: Convert all Dynamics 365 workflows to Power Automate cloud flows. Workflows are limited to Microsoft Dynamics 365/CRM application only.
Power Automate can span across multiple web-based services or applications at the sametime.
Dynamics 365 CRM Workflows can be converted to Power Automate flows.
Does this meet the goal?
Correct Answer:
A
- (Topic 4)
A company is creating a Microsoft Power Platform app to enable employees to log daily time entries. Employee user accounts are in multiple Azure AD tenants and are not located in the tenant that is running the app.
Employees must be added as Azure AD guest accounts within the tenant that will be running the app. Employees must access the model-driven app by being a member of a security team. The security team has been assigned the Employee Security role. Employees must create personal views of records to view within the system.
You need to implement a security solution. Which privilege should you use?
Correct Answer:
C
