PK0-005 Free Practice Test

Which of the following is a capital expense?

1. A. Building lease
2. B. Building purchase
3. C. Building maintenance
4. D. Building insurance

Correct Answer: B
A capital expense is the cost of acquiring or making improvements to fixed assets that have a useful life of more than one year1. A building purchase is an example of a capital expense, as it is a long-term investment that increases the value of the company’s assets2. Building lease, maintenance, and insurance are not capital expenses, as they are recurring or short-term costs that do not increase the value of the company’s assets3.

A PM learns about some communication issues with different stakeholders and team members. Which of the following should the PM do NEXT?

1. A. Escalate the communication issues.
2. B. Implement a communication platform.
3. C. Review the communication plan.
4. D. Talk with the head of the PMO.

Correct Answer: C
The project manager should review the communication plan after learning about some communication issues with different stakeholders and team members. A communication plan is a document that defines and documents the communication goals, strategies, methods, channels, frequency, roles, and responsibilities for a project. A communication plan can help to facilitate effective and timely communication among all stakeholders involved in a project and avoid confusion, misunderstanding, or conflicts.

A project manager wants to schedule a troubleshooting session for team members who are located in Germany and California. Which of the following is most important for the project manager to consider when setting up the session?

1. A. Cultural differences
2. B. Technological factors
3. C. Time zones
4. D. Language barriers

Correct Answer: C
Time zones are the most important factor to consider when setting up a troubleshooting session for team members who are located in different regions of the world. The project manager should ensure that the session is scheduled at a convenient and reasonable time for all participants, and avoid scheduling conflicts or communication delays. Time zones can also affect the availability and responsiveness of stakeholders, vendors, and customers1.

Which of the following BEST illustrates how team members with different roles should interact on the team?

1. A. SOW
2. B. WBS
3. C. RACI
4. D. PERT

Correct Answer: C
RACI is a tool that best illustrates how team members with different roles should interact on the team. RACI is an acronym that stands for responsible, accountable, consulted, and informed. RACI is a type of responsibility assignment matrix (RAM) that defines and clarifies the roles and responsibilities of each team member for each task or activity in a project. RACI can help to improve communication, collaboration, and accountability among team members and avoid confusion, duplication, or conflicts3

A project manager is overseeing the implementation of a major upgrade to a critical ERP system. The project sponsor is requiring that the upgrade should not exceed more than three hours of downtime for the implementation and validation in production. During cutover, the team runs into a validation issue after 2.5 hours, and the process is only 70% through the validation steps Which of the following actions should the project manager take?

1. A. Notify customers the downtime will take longer than expected.
2. B. Add new team members to help speed up validation.
3. C. Begin executing the rollback plan.
4. D. Record the issue and proceed with the implementation.

Correct Answer: C
When a critical ERP system upgrade encounters a validation issue and is at risk of exceeding the allotted downtime, the project manager should begin executing the rollback plan. This action is taken to ensure that the system can be restored to its previous state without exceeding the downtime limit, thus minimizing the impact on the business operations.