Which of the following pieces of data are examples of Pll?
Correct Answer:
B
Pll stands for personally identifiable information, which is any data that can be used to identify a specific individual. Examples of Pll include name, address, phone number, email address, social security number, passport number, driver’s license number, etc. IP address and email address are both Pll because they can be used to trace the identity and location of a person. Medical record and test result values, name and year of birth, and x-ray and blood type are not Pll by themselves, but they can become Pll if they are combined with other data that can link them to a specific individual. References = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 10: Project Security, page 331. CompTIA Project+ Certification Exam Objectives, Domain 4: Project Security, Objective 4.1: Given a scenario, apply security best practices to a project, Sub-objective: Identify and classify Pll.
A project team evaluated the performance of a new reporting system and the quantity of queries to be processed during predetermined time stamps.
Which of the following is the current status of the process?
Correct Answer:
C
The process is out of control and should be revised. The project manager can use the rule of seven to determine the status of the process based on the control chart.
The rule of seven states that if seven or more consecutive measurements fall on one side
of the mean that there’s an assignable cause that needs investigation. In this case, the last seven data points are all below the mean, which indicates that the process is out of control and in need of adjustment12
A new junior PM who has ownership of a project does not understand how to manage conflicts involving multiple personalities. Which of the following is the best order of the stages the PM should follow to nurture the team to high performance?
Correct Answer:
D
This is the correct order of the stages of team development according to Tuckman’s model123. The forming stage is where team members first meet and get acquainted. The storming stage is where team members experience conflicts and disagreements. The norming stage is where team members resolve their differences and establish norms and rules. The performing stage is where team members work together effectively and efficiently. The adjourning stage is where team members complete the project and celebrate their achievements. References = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 6: Project Team Management, p. 197; The 5 Stages of Team Development (Including Examples) | Upwork; The 5 Stages of Team Development
- Teamwork; Using the Stages of Team Development | MIT Human Resources
A PM is meeting with the project team to identify the baseline go-live date, the operational training, and the handoff procedures. Which of the following phases is the project team performing?
Correct Answer:
B
The closing phase is when the project manager and the team finalize the project, deliver the outcomes to the customer, obtain formal acceptance, conduct lessons learned, and hand over the project to the operations team. Identifying the baseline go-live date, the operational training, and the handoff procedures are part of the closing activities that ensure a smooth transition and closure of the project. References = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 14: Closing Projects, p. 333-334.
A sponsor prefers to communicate with the team using email, phone calls, conversations in the hallway, and impromptu meetings. Which of the following types of communication is the sponsor using?
Correct Answer:
A
Informal communication is a type of communication that is casual, spontaneous, and unstructured. It does not follow any predefined rules, protocols, or formats. Examples of informal communication include email, phone calls, conversations in the hallway, and impromptu meetings12. The sponsor is using informal communication to communicate with the team, as these methods are convenient, flexible, and personal. However, informal communication may also have some drawbacks, such as lack of documentation, inconsistency, and potential for misunderstanding3. Therefore, the sponsor should also use formal communication when necessary, such as for official reports, contracts, and presentations4.
