OmniStudio-Consultant Free Practice Test

When designing OmniScripts, which three best practices should consultants recommend to increase user adoption?
Choose 3 answers

1. A. Prefill data for users when possible
2. B. Replicate existing processes as-is
3. C. Provide keystroke commands for data entry
4. D. Divide complex processes into sections
5. E. Provide user help text

Correct Answer: ADE

Agents for an insurance company need to know the current and past weather conditions when creating claims customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents h access to the information. The FlexCard needs to provide fields extracted from a weather API and account field from Salesforce.
According to best practice, what data source should be used?

1. A. Streaming API
2. B. DataRaptor Extract
3. C. REST
4. D. Integration Procedure

Correct Answer: D