OG0-061 Free Practice Test

How does the IT4IT Reference Architecture use the value stream concept?

1. A. As a way of grouping functionality to provide context for where value is being created and delivered
2. B. To support predictable, sequential, waterfall approaches to IT service delivery
3. C. As a macro-process and capability architecture to provide context for IT value delivery and operations
4. D. In order to be compliant with the Value Chain concept of Michael Porter

Correct Answer: A
Reference: https://www.joetheitguy.com/2017/05/17/it4it-101-new-approach-development-delivery/

Which functional component within the Requirement to Deploy value stream produces the Logical Service Blueprint?

1. A. Build Package
2. B. Enterprise Architecture
3. C. Service Portfolio
4. D. Service Design

Correct Answer: D
Reference: https://books.google.com.pk/books?id=lpcEDAAAQBAJandpg=PA83andlpg=PA83anddq=it4it+functional+component+within+the+Requirement+to+Deploy+value+stream+produces+the+Logical+Service +Blueprintandsource=blandots=UmKAGvnbE_andsig=ACfU3U1paH-4XlKDxAcBaQ2aGis_KtUHBwandhl=enandsa=Xandved=2ahUKEwi1rqf2ujkAhWOxYUKHem0C1wQ6AEwAnoECAcQAQ#v=onepageandq=it4it functional component within the Requirement to Deploy value stream produces the Logical Service Blueprintandf=false

What functional component has the objectives to solve severe repeating incidents, and to minimize the impact of incidents that cannot be prevented?

1. A. Problem
2. B. Event
3. C. Diagnostics & Remediation
4. D. Service Level

Correct Answer: A
The Problem functional component is responsible for managing the lifecycle of all Problems. The objectives of the Problem functional component are to solve severe/repeating Incidents, prevent Incidents from happening, and minimize the impact of Incidents that cannot be prevented. The Problem cause is not usually known at the time of the Problem data object instance creation, and the Problem functional component is responsible for the investigation. The Problem functional component also serves as the main exit point from the D2C Value Stream for the feedback information about IT services issues. The feedback is reported to the R2D Value Stream in the form of Defects and to the S2P Value Stream in the form of Portfolio Backlog Items (demand request).
Reference: https://pubs.opengroup.org/it4it/refarch20/m/chap08.html

What is the difference between primary and supporting activities in the IT Value Chain?

1. A. Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activity
2. B. Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on the later stages
3. C. Primary activities are core and vital to the IT function, while supporting activities help ensure its efficiency and effectiveness
4. D. Primary activities focus on systems design and construction; supporting activities include planning and operations management

Correct Answer: C

What are the typical activities of the Strategy to Portfolio Value Stream?

1. A. Strategy, Service Portfolio, Demand, Selection
2. B. Strategy, Enterprise Architecture, Portfolio, Release
3. C. Strategy, Finance, Service Level Management, Investment Portfolio
4. D. Strategy, Release, Change, Investment Policy

Correct Answer: A