Nonprofit-Cloud-Consultant Free Practice Test

- (Exam Topic 2)
A large nonprofit has chapters in multiple locations that want to operate under one central brand. The nonprofit wants the ability to customize user roles, processes, and messaging unique to each location.
Which two Salesforce tools include the ability to segment data and functionality using business units? Choose 2 answers

1. A. Datorama
2. B. Marketing Cloud
3. C. Pardot
4. D. Digital Engagement

Correct Answer: AB
https://trailhead.salesforce.com/en/content/learn/modules/audience-segmentation/learn-about-segmentation-tools

- (Exam Topic 2)
A consultant wants to test out new Nonprofit Cloud features coming out in the upcoming Salesforce release in their customs..
Which action must the consultant take to do this?

1. A. Refresh a preview Instance sandbox just prior to sandbox preview period.
2. B. Refresh a preview instance sandbox during the sandbox preview period.
3. C. Create a new sandbox during the sandbox preview period.
4. D. Create a preview instance sandbox during the sandbox preview period.

Correct Answer: A

- (Exam Topic 2)
A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet Its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management.
What should the consultant discuss with the nonprofit?

1. A. Program Management Module has custom objects for calendars and activities.
2. B. Program Management Module can track Case Plans and Action Items.
3. C. Case Management has a custom object for tracking goals.
4. D. Case Management requires Experience Cloud licenses.

Correct Answer: C
check the entity relationship diagram

- (Exam Topic 2)
A nationally federated nonprofit is implementing a single Salesforce org to provide shared fundraising services to its four regional affiliates. Each affiliate and the national nonprofit must see only its own donor data.
Which Salesforce feature would enable this level of record access?

1. A. Divisions
2. B. Record Types
3. C. Role Hierarchy
4. D. Criteria-based sharing

Correct Answer: A
(Role hierarchy) https://trailhead.salesforce.com/en/content/learn/modules/data_security/data_security_records
Role hierarchies ensure managers have access to the same records as their subordinates. Each role in the hierarchy represents a level of data access that a user or group of users needs.

- (Exam Topic 1)
The system administrator accidentally deletes the NPSP 00 - Error Processing job. What should the consultant recommend?

1. A. Go to NPSP Settings | Bulk Data Processes | Batch Process Settings to automatically recreate it.
2. B. Go to the NPSP Data Imports | Bulk Data Processes | Batch Process Settings to automatically recreate it.
3. C. Go to the Recycle Bin and undelete the job.
4. D. Go to help and create a case amd ask Salesforce Support to reschedule this job.

Correct Answer: A