Nonprofit-Cloud-Consultant Free Practice Test

- (Exam Topic 2)
A nonprofit is looking for an integrated tool that manages more than one channel for personalized journeys, triggers messages automatically to create stronger relationships, and links communications to donations it has received.
Which solution should the consultant recommend?

1. A. PSP and Experience Cloud
2. B. NPSP and Pardot
3. C. NPSP and Marketing Cloud
4. D. NPSP and Social Studio

Correct Answer: C
https://www.salesforce.com/products/marketing-cloud/faq/

- (Exam Topic 2)
A consultant is setting up several integrations for a nonprofit.
What strategy could the consultant implement to help prevent interruptions between the integration and Salesforce?

1. A. Create a user account solely for integrations.
2. B. Create the integration using the SOAP API with My Domain enabled.
3. C. Use the System Admin's user account for integrations.
4. D. Use the REST API with the REST Explorer to set up the integration.

Correct Answer: A

- (Exam Topic 1)
A nonprofit organization is using Volunteers for Salesforce and wants its volunteers to be able to log their own volunteer hours.
Which two solutions should a consultant propose to meet this need? Choose 2 answers

1. A. Set up a workflow rule with a weekly email alert sent to all volunteers asking them to reply back and report their hours for the week and then a user will manually enter the hours in Salesforce.
2. B. Set up a Chatter Group for each volunteer job, add volunteers who are assigned to that job, and have the volunteers log their hours in the Chatter Group.
3. C. Set up the Volunteers Personal Site and direct the volunteer to record hours on the tab there.
4. D. Set up a Log Volunteer Hours section on a page on your website and direct volunteers there to log their hours to the volunteer job or shift they worked on.

Correct Answer: CD

- (Exam Topic 1)
A nonprofit organization wants a report that compares giving at a consistent point in time from year to year. Now should the consultant set this up?

1. A. Create a matrix report bucketing the dates you wish to compare.
2. B. Create a joined report showing the two years side by side.
3. C. Run the NPSP Account SYBUNT and Contact SYBUNT reports.
4. D. Set up a Reporting Snapshot on Opportunities.

Correct Answer: D

- (Exam Topic 1)
A nonprofit client wants to connect directly to other nonprofits using Salesforce who have a very similar business use case.
Which resource is designed for this purpose?

1. A. Power of Us Hub Solution Exchange
2. B. Salesforce.org website
3. C. Trailblazer Community User Group
4. D. AppExchange

Correct Answer: A