Nonprofit-Cloud-Consultant Free Practice Test

- (Exam Topic 1)
A nonprofit organization receives a number of donations from Donor Advised Funds where the check is written by the financial institution that houses the Donor Advised Fund. What should the consultant recommend to ensure that the Donor Advised Fund receives credit for the donation?

1. A. Add an additional Account lookup field on the Opportunity for the Donor Advised Fund
2. B. Add an Account lookup field on the Payment for the Opportunity for the Donor Advised Fund
3. C. Use a GAU allocation to credit the donation to the Donor Advised Fund
4. D. Use Account Soft Credits to credit the Donor Advised Fund

Correct Answer: D

- (Exam Topic 1)
A nonprofit runs a workforce development program for its clients. Job seekers contact the nonprofit via phone, web, and email. The nonprofit wants to track each engagement separately from start to finish. The nonprofit needs to assign job seekers to case managers.
What solution should the consultant propose?

1. A. Create a custom junction object between Contact and Case for the assignment and customize workflow rules.
2. B. Enable web-to-case and customize cases and assignment rules.
3. C. Create a custom multi-select picklist field to track the assignment and customize related lists.
4. D. Enable web-to-lead and customize leads and assignment rules.

Correct Answer: B

- (Exam Topic 2)
A nonprofit wants to record which services are provided to families. The nonprofit just installed the Program Management Module.
How should the consultant configure the Program Management Module?

1. A. Create a Program Engagement record and select each family's Household Account.
2. B. Create a Program Cohort record for each family and select the Program on the record.
3. C. Create a Program Cohort record for each family and select the cohort on the Program Engagement record.
4. D. Create a Program Engagement record and select the head of each family's household for the Contact.

Correct Answer: A

- (Exam Topic 1)
A nonprofit organization needs an audit trial of metadata changes over time and the ability to develop, test,
and a release project independent of other projects in development. Which development model should be chosen?

1. A. Application development
2. B. Org development
3. C. Package development
4. D. Change Set development

Correct Answer: D

- (Exam Topic 1)
During requirements gathering with a nonprofit, the consultant discovers that the customer only works with individual contributors and volunteers (not companies or organizations). The consultant considers using Person Accounts with NPSP so that the customer can track its individual's as accounts. What is the best practice regarding Person Accounts?

1. A. Person Accounts should be tested in NPSP, and can be turned off if it does not work as intended
2. B. Ensure the Person Account record type is selected as the Household record type in NPSP Settings
3. C. Ensure that the Person Account record type is set as the default record type for the profile of the user who is converting the lead if the customer is planning to do lead conversion
4. D. Person Accounts were not designed to work with NPSP, and is not supported for use with NPSP

Correct Answer: D