- (Topic 3)
A user reports that a crucial fileshare is unreachable following a network upgrade that was completed the night before. A network technician confirms the problem exists. Which of the following
troubleshooting Steps should the network technician perform NEXT?
Correct Answer:
A
Establishing a theory of probable cause is the third step in the general troubleshooting process, after identifying the problem and gathering information. Establishing a theory of probable cause involves using the information gathered to formulate one or more possible explanations for the problem and testing them to verify or eliminate them. In this scenario, the network technician has confirmed the problem exists
and should proceed to establish a theory of probable cause based on the information available, such as the network upgrade that was completed the night before. Implementing a solution to fix the problem is the fifth step in the general troubleshooting process, after establishing a plan of action. Implementing a solution involves applying the chosen method or technique to resolve the problem and verifying its effectiveness. In this scenario, the network technician has not established a plan of action yet and should not implement a solution without knowing the cause of the problem.
Creating a plan of action to resolve the problem is the fourth step in the general troubleshooting process, after establishing a theory of probable cause. Creating a plan of action involves selecting the best method or technique to address the problem based on the available resources, constraints, and risks. In this scenario, the network technician has not established a theory of probable cause yet and should not create a plan of action without knowing the cause of the problem.
Documenting the problem and the solution is the seventh and final step in the general troubleshooting process, after implementing preventive measures. Documenting the problem and the solution involves recording the details of the problem, its symptoms, its cause, its solution, and its preventive measures for future reference and improvement. In this scenario, the network technician has not implemented preventive measures yet and should not document the problem and the solution without resolving and preventing it.
- (Topic 2)
Which of the following protocols will a security appliance that is correlating network events from multiple devices MOST likely rely on to receive event messages?
Correct Answer:
A
Syslog is a protocol that provides a standard way for network devices and applications to send event messages to a logging server or a security appliance. Syslog messages can contain information about security incidents, errors, warnings, system status, configuration changes, and other events. A security appliance that is correlating network events from multiple devices can rely on Syslog to receive event messages from different sources and formats. References: https://www.comptia.org/blog/what-is-syslog
- (Topic 1)
A store owner would like to have secure wireless access available for both business
equipment and patron use. Which of the following features should be configured to allow different wireless access through the same equipment?
Correct Answer:
D
SSID (Service Set Identifier) is a feature that should be configured to allow different wireless access through the same equipment. SSID is the name of a wireless network that identifies it from other networks in the same area. A wireless access point (AP) can support multiple SSIDs with different security settings and network policies. For example, a store owner can create one SSID for business equipment and another SSID for patron use, and assign different passwords, VLANs, and QoS levels for each SSID. References: https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/70931-multiple-ssid.html
- (Topic 3)
Which of the following routing protocols is BEST suited for use on a perimeter router?
Correct Answer:
D
BGP stands for Border Gateway Protocol and it is used to exchange routing information between autonomous systems (AS) on the Internet. A perimeter router is a router that connects an AS to another AS or to the Internet. Therefore, BGP is the best suited routing protocol for a perimeter router.
References: Network+ Study Guide Objective 2.4: Compare and contrast the characteristics of network topologies, types and technologies.
- (Topic 3)
A network administrator needs to connect two routers in a point-to-point configuration and conserve IP space. Which of the following subnets should the administrator use?
Correct Answer:
D
A /30 subnet is the smallest possible subnet that can be used for a point-to-point configuration between two routers. A /30 subnet has only two usable host addresses, one for each router, and a network address and a broadcast address. A /30 subnet conserves IP space by minimizing the number of wasted addresses. A /24, /26, or /28 subnet would have more usable host addresses than needed for a point-to-point configuration and would waste IP space.
References:
✑ Routing Technologies – N10-008 CompTIA Network+ : 2.21
✑ CompTIA Network+ Certification Exam Objectives, page 10
