MB-910 Free Practice Test

HOTSPOT
You are evaluating Dynamics 365 Sales as a potential replacement for your company’s existing sales system. What is a lead? To answer, select the appropriate option in the answer area.

Solution:
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-leads-sales- professional

Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

Your company uses Dynamics 365 Sales.
You need to prepare and send a quote to a customer. What are two possible ways to achieve the goal? NOTE: Each correct selection is worth one point.

1. A. Close the quote
2. B. Generate a document by using a Microsoft Word template.
3. C. Export the quote as a PDF file.
4. D. Create an order

Correct Answer: BC
Reference: https://www.crmsoftwareblog.com/2019/09/creating-pdf-quotes-in-dynamics- 365/

DRAG DROP
You are designing reports for a pharmacy. The pharmacy uses Dynamics 365 Sales. Match each tool to the reporting requirements.
Instructions: To answer, drag the appropriate tool from the column on the left to the requirements on the right. Each tool may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.

Solution:
Reference: https://docs.microsoft.com/en-us/powerapps/user/export-excel-dynamic- worksheet

Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

You are a sales representative for a company.
Which Dynamics 365 Sales can you use to manage the sales pipeline?

1. A. Turning leads into opportunities
2. B. Tracking the asset history of a customer
3. C. Resolving an open case of a customer
4. D. Tracking service level agreements

Correct Answer: A
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-leads-sales- professional

A company wants to be able to give quotes to customers from their parts list.
You need to recommend a solution for the company. What should you recommend?

1. A. Dynamics 356 Customer Insights
2. B. Dynamics 365 Sales
3. C. Dynamics 365 Marketing
4. D. Dynamics 365 Human Resources

Correct Answer: B
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit- quote-sales