Experience-Cloud-Consultant Free Practice Test

Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?

1. A. Experience Builder and Chatter
2. B. Service Console and Service Channel
3. C. Chat Agent Guided Setup Flow and Service Console
4. D. Service Channel and Chatter

Correct Answer: C

No Moré Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom Event Registration object.
Which three considerations should NMH keep in mind for records created by guest users? Choose 3 answers

1. A. Queues cannot be assigned as owners of records created by guest users.
2. B. When possible, one should create and assign queues as owners of records created by quest users.
3. C. Setting the default owner for records created by guests is an option in Experience Cloud sites.
4. D. Default owner does not need Read/Write access to view the records created by guest users.
5. E. Any active user in an org can be assigned as the default owner of records created by guest users.

Correct Answer: BCE

Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?

1. A. Developer Console
2. B. Compact Header Properties
3. C. Rich Content Editor
4. D. CMS Connect

Correct Answer: D

What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers

1. A. Create partner roles in the same branch in your Role Hierarchy.
2. B. Create partner roles in a separate branch in your Role Hierarchy.
3. C. Grant partner users access to the partner account using a Sharing Rule,
4. D. Reduce the number of roles to one to improve system performance.

Correct Answer: BC

Which three permissions are included for a delegated administrator? Choose 3 answers

1. A. Create and edit external user records.
2. B. Manage object access for external users.
3. C. Add external users to multiple accounts.
4. D. Generate new passwords for external users.
5. E. Manage permissions sets for external users on their account.

Correct Answer: ADE