Certified-Business-Analyst Free Practice Test

The Salesforce delivery team at Cloud Kicks consistently has user stories that developers start but are unable to complete during each sprint. During the most recent retrospective, the development team expressed that they are running out of time to complete the stories. The team used the INVEST checklist to diagnose why these stories are incomplete at the end of the sprint.
Which checklist item is the most likely reason why the stories are incomplete at the close of the sprint?

1. A. Negotiable
2. B. Valuable
3. C. Small

Correct Answer: C

A business analyst (BA) is preparing for user acceptance testing for case management scenarios in Service Cloud.
What should the BA do to help prevent gaps from being discovered after go live?

1. A. Focus more on happy path testing and less on edge case testing.
2. B. Write test scripts that reflect real life and cover the requirements.
3. C. Streamline testing by limiting the number of testers involved.

Correct Answer: B

The business analyst (BA) at Universal Containers is responsible for defining the enhancement features for the current Salesforce CPQ implementation that must be configured in the next phase of the project.
Which type of document should the BA create to achieve the objective?

1. A. Business analysis plan
2. B. Scope statement specification
3. C. Functional requirements specification

Correct Answer: B

Cloud Kicks has invited stakeholders from multiple departments and roles to participate in its latest Salesforce project. Each stakeholder's experiences and priorities for the project are different which causes tension within the team and a lack of clarity around project direction.
What should the business analyst do to help the team work together more effectively?

1. A. Encourage leadership to share their vision for the project, and ask the larger team to focus feedback only on the key objectives, pain points, and requirements outlined by leaders
2. B. Limit participation in key project discovery, requirements, and solutioning meetings to leadershi
3. C. and engage the larger team to answer questions directly/ related to their roles when needed.
4. D. Lead the stakeholders in creating a team agreement that assigns project roles and outlines how the team will collaborate, disagree, develop trust, and define success

Correct Answer: A

What is the storage of the Developer Pro Sandbox?

1. A. 300MB
2. B. 200MB
3. C. 2GB
4. D. 1GB

Correct Answer: D