Certified-Business-Analyst Free Practice Test

In what phase of the four application lifecycle milestones does this action belong? Communicate Changes, Update Profiles and Communicate end of Changes.

1. A. Build
2. B. Deploy
3. C. Test
4. D. Plan

Correct Answer: B

A business analyst (BA) uncovered a number of issues communicated by stakeholders in a Sales Cloud discovery session.
Which issue should concern the BA most?

1. A. The previous implementation partner neglected to do a knowledge transfer of the final solution.
2. B. The support organization still needs to be trained on how to use Sales Cloud.
3. C. The system admins note a fair amount of technical debt without having the time or expertise to address it.

Correct Answer: A

During a sprint grooming session for the Sales Cloud implementation at Cloud Kicks, the development team mentions the step "Code Review by Technical Architect" listed within the acceptance criteria needs to be adjusted.
Which location should the business analyst move this item to?

1. A. Project plan
2. B. Definition of done
3. C. Pull request template

Correct Answer: A

The Cloud Kicks admin is getting ready to release a record-triggered flow that auto-generates Renewal Opportunity Order Line Items once an Opportunity is Closed/Won for a sales team user story.
During user acceptance testing, what should the business analyst do to ensure the solution fulfills the needs of the sales team?

1. A. Draft a list of test cases and scripts and choose "Run flow as another user'' to debug the flow as a sales team user to identify and fix bugs.
2. B. Choose subject matter experts as testers and prepare a sandbox with quality test data, test cases, andscripts that match real-world scenarios.
3. C. Collaborate with the admin and a power user to test the flow for scalability, robustness, and maintainability in a sandbox.

Correct Answer: A

Universal Containers is planning to implement Commerce Cloud to sell more products. The business analyst working on this project has gathered requirements and is translating them into user stories.
What should the user story focus on?

1. A. Sales margins
2. B. Customer experience
3. C. Product functionality

Correct Answer: B