CSCP Free Practice Test

- (Topic 3)
Continuous process improvement is characterized by which two of the following key steps?

1. A. Quality circles and benchmarking
2. B. Process review and supplier audits
3. C. Analysis and assessment
4. D. Observation and selection

Correct Answer: C

- (Topic 3)
A supply chain visibility application helps an organization by:

1. A. planning raw material requirements.
2. B. removing outliers from independent demand forecasts.
3. C. providing flexibility in customer delivery locations.
4. D. providing comprehensive information from any point of contact.

Correct Answer: D

- (Topic 1)
Compared to mass-media marketing, customer relationship management has the advantage of allowing the organization to:

1. A. compete for customers based on service.
2. B. reach a larger number of potential customers.
3. C. reduce inventory to improve cash flow.
4. D. focus on attracting new customers.

Correct Answer: A

- (Topic 2)
The globalization of a supply chain typically increases uncertainty and:

1. A. production lead time.
2. B. local competition.
3. C. documentation complexity.
4. D. product standardization.

Correct Answer: C

- (Topic 3)
Value stream mapping provides the most benefit when:

1. A. analyzing customer requirements.
2. B. identifying nonvalue-added activities.
3. C. planning kaizen events.
4. D. implementing an information technology strategy.

Correct Answer: B