CSCP Free Practice Test

- (Topic 1)
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?

1. A. Sales and marketing refers to SCOR to improve demand generation.
2. B. Production and engineering uses SCOR best practices to design a new "make" process flow.
3. C. Distribution and logistics selects suppliers from the SCOR reference list.
4. D. Marketing and development incorporates SCOR Level I metrics for new product design.

Correct Answer: B

- (Topic 3)
Which of the following activities typically is included in a warehouse management system?

1. A. Invoicing
2. B. Freight-bill auditing
3. C. Order processing
4. D. Vehicle routing

Correct Answer: C

- (Topic 1)
A firm supplies products and services to a wide variety of industries with varying requirements for responsiveness and reliability. Many customers across these industries are not satisfied with the firm’s ability to meet the lead time and on time delivery requirements. Which of the following tools is most appropriate for the firm to use to improve
customer service?

1. A. Customer service ratio metrics
2. B. Market segmentation
3. C. Customer relationship management (CRM)
4. D. Supply Chain Operations Reference (SCOR®)

Correct Answer: B

- (Topic 2)
Which of the following factors typically is most important in successfully implementing sales and operations planning (S&OP)?

1. A. Involvement of specialists from all functional groups within an organization
2. B. Creation of a dedicated S&OP organizational unit
3. C. Involvement and accountability at senior management level
4. D. Focus on 3 months to 18 months in the future

Correct Answer: C

- (Topic 3)
Which of the following manufacturing strategies would run the greatest risk of increasing obsolete inventory costs?

1. A. Make-to-stock
2. B. Assemble-to-order
3. C. Make-to-order
4. D. Engineer-to-order

Correct Answer: A