CSA Free Practice Test

- (Exam Topic 1)
What are the two aspects to LDAP Integration?

1. A. Data Population
2. B. Data formatting
3. C. Authorization
4. D. Authentication

Correct Answer: AD

- (Exam Topic 1)
Which of the following is used to initiate a flow?

1. A. A Trigger
2. B. Core Action
3. C. A spoke
4. D. An Event

Correct Answer: A

- (Exam Topic 3)
Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?

1. A. Access List
2. B. Can Access
3. C. Accessible to
4. D. Can Read

Correct Answer: D
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/task/t_Se

- (Exam Topic 2)
Which icon would you double click, to expand and collapse the list of all Applications and Modules?

1. A. Star
2. B. Clock
3. C. Application
4. D. Funnel

Correct Answer: C
Reference:
https://docs.servicenow.com/bundle/rome-platform-user-interface/page/administer/navigation-and-ui/task/ui16-n

- (Exam Topic 3)
What Service Catalog feature do you use to organize items into logical groups?

1. A. Variable sets
2. B. Catalog items
3. C. Sections
4. D. Categories

Correct Answer: A