CSA Free Practice Test

- (Exam Topic 3)
In what order are Access Controls evaluated?

1. A. Field-level - mast general to most specific: then Row-level - most specific to most general
2. B. Table-level - most specific to most general; then Row-level - most specific to most general
3. C. Table-level - most specific to most general; then Field-level « most specific to mast general
4. D. Field-level - most specific to most general: then Table-level - most specific to most general

Correct Answer: D

- (Exam Topic 1)
Configuration will not affect what others see on their forms.

1. A. True
2. B. False

Correct Answer: B

- (Exam Topic 1)
What module in the Service Catalog application does an Administrator access to begin creating a new item?

1. A. Maintain Categories
2. B. Maintain Items
3. C. Content Items
4. D. Items

Correct Answer: B

- (Exam Topic 2)
Which of the following are not included in an Update Set, by default? (Choose four.)

1. A. Homepages
2. B. Data
3. C. Published Workflows
4. D. Business Rules
5. E. Schedules
6. F. Database changes
7. G. Related Lists
8. H. Report Definitions
9. I. Scheduled Jobs
10. J. Client Scripts
11. K. Views

Correct Answer: ABEF
Reference:
https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/workflow-administration/conce

- (Exam Topic 3)
How would you define an Access Control, to allow a user with iti role to have permission to create incident records?

1. A. Name: incident”; Permission: write; Role: itil
2. B. Name: incident Any, Operation: write, Permission: itil
3. C. Name: incident.*; Operation: write; Permission: itil
4. D. Name: incident None, Permission: create: Role: itil
5. E. Name: inciden
6. F. None; Operation: create; Role: itil

Correct Answer: D