CSA Free Practice Test

- (Exam Topic 3)
You have been asked to create a way for users to order a new iPhone, but only if they get two levels of approval. The approvers and users should be automatically notified at each approval level. What feature would you use to manage the approvals and notifications?

1. A. Parent-Child Approvers.
2. B. Approval Chains
3. C. Flows
4. D. Approval Criteria
5. E. Approver Delegates

Correct Answer: D

- (Exam Topic 3)
A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?

1. A. Create New module has a broken link
2. B. Known intermittent issue with U115
3. C. User should be using Chrome instead of Explorer for their browser
4. D. User has read role, but not the write role on the Inventory table
5. E. User session has timed out

Correct Answer: D

- (Exam Topic 1)
Which are valid Service Now User Authentication Methods? (Choose three.)

1. A. XML feed
2. B. Local database
3. C. LDAP
4. D. SSO
5. E. FTP authentication

Correct Answer: BCD

- (Exam Topic 1)
Table Access Control rules are processed in the following order:

1. A. any table name (wildcard), parent table name, table name
2. B. table name, parent table name, any table name (wildcard)
3. C. parent table name, table name, any table name (wildcard)
4. D. any table name (wildcard), table name, parent table name

Correct Answer: B

- (Exam Topic 3)
As administrator, what must you do to access feature of High Security Settings?

1. A. Select Elevate Roles
2. B. Add security_admin role to your user account
3. C. Impersonate Security Admin
4. D. Use System Administrator < Elevate Roles module

Correct Answer: A