CSA Free Practice Test

- (Exam Topic 3)
What would you do, on a list, if you wanted to show the records in groups, based on the column category? (Choose two.)

1. A. On list Context Menu, select Group By > Category
2. B. On the Filter Menu, select Group By > Category
3. C. Click Group On icon, select Category
4. D. On Navigator Filter, type tablename.group.category and press enter
5. E. On the Category column title, click Context menu > Group By Category

Correct Answer: AE
Reference:
https://docs.servicenow.com/bundle/rome-platform-user-interface/page/use/using-lists/concept/c_GroupedLists.

- (Exam Topic 3)
Which field (or fields) is used as a unique key during imports?

1. A. Match Fields
2. B. Coalesce Fields
3. C. Key Fields
4. D. Sys IDs

Correct Answer: B
Reference:
https://developer.servicenow.com/dev.do#!/learn/learning-plans/quebec/new_to_servicenow/app_store_learnv2_

- (Exam Topic 1)
What is a Record Producer?

1. A. A Record Producer is a type of Catalog Item that is used for Requests, not Services
2. B. A Record Producer creates user records
3. C. A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests
4. D. A Record Producer is a type of a Catalog Item that allows users to create task-based records from the Service Catalog

Correct Answer: D

- (Exam Topic 3)
How would you navigate to the Schema map for a table?

1. A. System Dictionary > Show Schema Map; Select Table
2. B. System Definition > Tables; Select Table; Go to Related links and click Show Schema Map
3. C. System Definition > Show Schema Map; Select Table
4. D. System Definition > Dictionary: Select Table; Go to Related links and click Show Schema Map

Correct Answer: B

- (Exam Topic 3)
A Role is defined as what?

1. A. A collection of permissions
2. B. A set of user access policies
3. C. A Persona in a workflow
4. D. A set of access control rules

Correct Answer: A
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/roles/concept/c_Roles.html