CSA Free Practice Test

- (Exam Topic 2)
When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use?

1. A. Flow Manager
2. B. Flow Designer
3. C. Flow Editor
4. D. Workflow Editor
5. E. Workflow Designer

Correct Answer: C
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/orchestration/reference/r-orchestra

- (Exam Topic 3)
What are examples of UI Actions relating to forms? Choose 3 answers

1. A. Form Context Menu
2. B. Form View
3. C. Form Buttons
4. D. Form Links.
5. E. Form Columns

Correct Answer: ACD

- (Exam Topic 2)
On a Form header, what is the three bar icon called?

1. A. Pancake icon
2. B. Additional Actions or Context Menu
3. C. Hamburger icon
4. D. Cake icon

Correct Answer: C
Reference:
https://docs.servicenow.com/bundle/rome-platform-user-interface/page/use/using-forms/concept/c_FormContex

- (Exam Topic 3)
The Employee On-boarding team has asked for a way for managers to order computers, monitors, business Cards, and cell phones for new employees. How would you proceed to meet this requirement?

1. A. Create Record Producer
2. B. Create Order Guide
3. C. Create Requested Item
4. D. Create On-boarding Bot

Correct Answer: B

- (Exam Topic 3)
What section on a task record would you use to see the most recent update made to a record?

1. A. Timeline
2. B. Journal
3. C. Audit Log
4. D. Activity

Correct Answer: D