CSA Free Practice Test

- (Exam Topic 1)
There are _______ common types of Interfaces (Numeric Value)
6: There are six common types of interfaces

1. A. Homepage: Consists of navigational elements, functional controls, and platform information.
2. B. List: Display records from a data table, as well as allow you to edit the record information using the List Editor functionally.
3. C. Form: Data is entered into ServiceNow through forms
4. D. Dashboard: Enable you to display multiple performance analytics, reporting and other widgets on a single screen.
5. E. Maps: Display ServiceNow data graphically on a Google map
6. F. Timelines: Used to track tasks or projects

Correct Answer: C

- (Exam Topic 3)
When a custom table is created, which access control rules are automatically created? Choose 4 answers

1. A. delete
2. B. create
3. C. execute
4. D. read
5. E. update
6. F. write

Correct Answer: ABDF

- (Exam Topic 1)
What is the difference between UI Policy and UI Action?

1. A. UI Action can make fields read-only, mandatory, or hidde
2. B. while UI Policy can make a save button visible for appropriate users.
3. C. UI Policy can make fields read-only, mandatory, or hidde
4. D. while UI Action can make a save button visible for appropriate users.

Correct Answer: B

- (Exam Topic 2)
What field contains a record’s 32-character, unique identifier?

1. A. sn_rec_id
2. B. rec_id
3. C. u_id
4. D. sys_id
5. E. sn_gu_id
6. F. sn_sys_id
7. G. id

Correct Answer: D
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/table-administration/concept

- (Exam Topic 3)
Which role can manage multiple knowledge bases?

1. A. knowledge_base_admin
2. B. kb_admin
3. C. sn_kb_admin
4. D. knowledge_admin

Correct Answer: D
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/reference