CSA Free Practice Test

- (Exam Topic 2)
Which of the following are not included in an Update Set, by default? (Choose four.)

1. A. Homepages
2. B. Data
3. C. Published Workflows
4. D. Business Rules
5. E. Schedules
6. F. Database changes
7. G. Related Lists
8. H. Report Definitions
9. I. Scheduled Jobs
10. J. Client Scripts
11. K. Views

Correct Answer: ABEF
Reference:
https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/workflow-administration/conce

- (Exam Topic 3)
How would you define an Access Control, to allow a user with iti role to have permission to create incident records?

1. A. Name: incident”; Permission: write; Role: itil
2. B. Name: incident Any, Operation: write, Permission: itil
3. C. Name: incident.*; Operation: write; Permission: itil
4. D. Name: incident None, Permission: create: Role: itil
5. E. Name: inciden
6. F. None; Operation: create; Role: itil

Correct Answer: D

- (Exam Topic 3)
ServiceNow contains over 25 different report types. What are some of the types? Choose 5 answers

1. A. Pie
2. B. Speedometer
3. C. Odometer
4. D. Thermometer
5. E. Horizontal Bar
6. F. Semi-Donut
7. G. Donut

Correct Answer: ABEFG

- (Exam Topic 2)
How are local flow variables accessed in the Flow Designer Data panel?

1. A. As newly generated icons
2. B. As scratchpad variables
3. C. As new tabs
4. D. As data pills

Correct Answer: D

- (Exam Topic 1)
In what order should filter elements be specified?

1. A. Field, Operator, then Value
2. B. Field, Operator, then Condition
3. C. Operator, Condition, then Value
4. D. Value, Operator, then Field

Correct Answer: A