CSA Free Practice Test

- (Topic 3)
What are the benefits of building flows using Flow Designer? Choose 3 answers

1. A. Supports easy integration with 3rd party systems
2. B. Provides IDE for complicated scripting
3. C. Provides natural-langauge descriptions of flow logic
4. D. Supports No-Code application development
5. E. Automatically populates SLA records
6. F. Provides built-in libraries /API for complex coding

Correct Answer: ACD
The following are the benefits of building flows using Flow Designer:
✑ C. Provides natural-language descriptions of flow logic: This allows users without programming experience to understand and modify flows, making them more accessible to a wider range of users.
✑ D. Supports No-Code application development: Flow Designer provides a visual interface and pre-built actions that allow users to automate processes without writing code. This can significantly reduce development time and effort.
✑ A. Supports easy integration with 3rd party systems: Flow Designer integrates with a variety of 3rd party systems through the Integration Hub, making it easy to connect your ServiceNow instance to external applications.
Flow Designer offers a low-code/no-code approach to building automation, simplifies complex logic with natural language descriptions, and integrates seamlessly with external systems.
References:
✑ ServiceNow Product Documentation: Exploring Flow Designer - https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/flow-designer/concept/flow-designer.html
✑ ServiceNow Community: Flow Designer vs Workflow - https://www.servicenow.com/community/developer-forum/what-are-the-advantages-and-disadvantages-between-flow-designer/m-p/1407094

- (Topic 3)
When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow. What is the name of this runtime value?

1. A. Trigger runtime value
2. B. Sequence runtime value
3. C. Starting runtime value
4. D. Data pill runtime value
5. E. Input runtime value

Correct Answer: D
Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/flow-designer/concept/data-population.html

- (Topic 3)
After you create a new table, what is the best practice regarding the navigation pane? Choose 2 answers

1. A. Set the filter condition on the Application Menu
2. B. Set the font style on both the Application Menu and the Module
3. C. Specify which Roles are able ta see the Module
4. D. Specify which Roles are able to see the Application Menu
5. E. Create Application Menu with the same name as the table label
6. F. Create Module with the plural of the table label

Correct Answer: CD

- (Topic 1)
What is the Import Set Table?

1. A. A table where data will be placed, post-transformation
2. B. A table that determines relationships
3. C. A staging area for imported records
4. D. A repository for Update Set information

Correct Answer: C

- (Topic 1)
Which one of these applications is available to all users?

1. A. Change
2. B. Incident
3. C. Facilities
4. D. Self-Service

Correct Answer: D