CSA Free Practice Test

- (Exam Topic 1)
Table Access Control rules are processed in the following order:

1. A. any table name (wildcard), parent table name, table name
2. B. table name, parent table name, any table name (wildcard)
3. C. parent table name, table name, any table name (wildcard)
4. D. any table name (wildcard), table name, parent table name

Correct Answer: B

- (Exam Topic 3)
As administrator, what must you do to access feature of High Security Settings?

1. A. Select Elevate Roles
2. B. Add security_admin role to your user account
3. C. Impersonate Security Admin
4. D. Use System Administrator < Elevate Roles module

Correct Answer: A

- (Exam Topic 3)
What types of entities can receive task assignments, in ServiceNow? Choose 2 answers

1. A. Groups
2. B. Users
3. C. Departments
4. D. Teams.

Correct Answer: AB

- (Exam Topic 3)
After you create a new table, what is the best practice regarding the navigation pane? Choose 2 answers

1. A. Set the filter condition on the Application Menu
2. B. Set the font style on both the Application Menu and the Module
3. C. Specify which Roles are able ta see the Module
4. D. Specify which Roles are able to see the Application Menu
5. E. Create Application Menu with the same name as the table label
6. F. Create Module with the plural of the table label

Correct Answer: CD

- (Exam Topic 2)
A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?

1. A. Have them clear their cache.
2. B. Have them use the gear icon to set the employee’s time zone.
3. C. Recommend they use Chrome, instead of Explorer.
4. D. Use the system properties to correct the instance’s time zone.
5. E. Have them correct the time zone on their computer.

Correct Answer: E
Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0659171