CSA Free Practice Test

- (Exam Topic 3)
The Employee On-boarding team has asked for a way for managers to order computers, monitors, business Cards, and cell phones for new employees. How would you proceed to meet this requirement?

1. A. Create Record Producer
2. B. Create Order Guide
3. C. Create Requested Item
4. D. Create On-boarding Bot

Correct Answer: B

- (Exam Topic 3)
What section on a task record would you use to see the most recent update made to a record?

1. A. Timeline
2. B. Journal
3. C. Audit Log
4. D. Activity

Correct Answer: D

- (Exam Topic 2)
What are the three permission requirements that must evaluate to true for an access control rule to apply? Choose 3 answers

1. A. Conditions
2. B. table.
3. C. Roles
4. D. Script
5. E. table."
6. F. table.none

Correct Answer: CDE

- (Exam Topic 3)
Who would you describe the relationship between the incident and Task table?

1. A. Incident table has a many to many relationship with the Task table.
2. B. Incident table has a one to much relationship with the Task table.
3. C. Incident table is extended from task table.
4. D. incident table is related to the Task table via the INC number
5. E. incident table is a database view of the Task table

Correct Answer: C

- (Exam Topic 2)
What is used frequently to move customizations from one instance to another?

1. A. Update Sets
2. B. Code Sets
3. C. Update Packs
4. D. Configuration Logs
5. E. Remote Sets
6. F. Local Sets
7. G. Code Packs

Correct Answer: A
Reference:
https://docs.servicenow.com/bundle/rome-it-operations-management/page/product/service-mapping/task/export