CRT-251 Free Practice Test

A premier customer for Universal Containers needs access to confidential product roadmap information. Which two steps should a sales representative take to securely send this information using content delivery?
Choose two answers.

1. A. Remove access to content after a specified date.
2. B. Require the customer to enter a password to view the content.
3. C. Require the customer to enter a security token to download the content.
4. D. Require the recipient to log into Salesforce to access the content.

Correct Answer: AB

Universal Containers has automated the process of creating new account records in Salesforce. All accounts records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. Universal Containers is now seeing performance issues when it makes any changes to account sharing rules.
What can Universal Containers do to address the issue without changing its integration?

1. A. Set the organization-wide defaults for accounts to public read/write.
2. B. Contact Salesforce support to add an index to the account object.
3. C. Ensure that the generic user has the Modify All Data permission.
4. D. Ensure that the generic user has NOT been assigned to a role.

Correct Answer: D

Universal Containers wants to measure revenue based on when individual Products are sold. What should a Consultant implement to meet this requirement?

1. A. Forecasting by Order Amount
2. B. Forecasting by Opportunity Amount
3. C. Forecasting by Product Dates
4. D. Forecasting by Schedule Date

Correct Answer: B

Universal Containers is planning to hire more sales representatives in response to three consecutive quarters of rapid growth. To optimize their sales impact, the sales management team wants to develop a better sales territory structure. Which two data points should the sales management team consider when developing the new sales territories? Choose two answers.

1. A. Attributes needed to segment and categorize customers.
2. B. Distance between customer headquarters and their sales representatives
3. C. Average number of customers managed by a sales representative.
4. D. Number of currencies needed to support each sales territory.

Correct Answer: AD

The sales representatives at Universal Containers use various email applications and often receive important customer emails where they are away from the office. Sales management wants to ensure sales representatives are recording email activity with customers in Salesforce while they are away from the office.
Which solution should a consultant recommend to meet this requirement?

1. A. Download and install a Salesforce universal connector for their smartphones and computers.
2. B. Download and install the Salesforce for Outlook connector on their smartphones and computers.
3. C. Forward emails using their Email-to-Salesforce email address from their smartphones and computers.
4. D. Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers.

Correct Answer: C