CIS-ITSM Dumps

CIS-ITSM Free Practice Test

ServiceNow CIS-ITSM: Certified Implementation Specialist - IT Service Management

QUESTION 21

What functionality can be used to define the sequence of activities that should be taken to complete catalog items?
Choose 2 answers

Correct Answer: AC

QUESTION 22

Given the class structure shown below which types of CIs will be included in a report run against the cmdb_ci_computer table?
CIS-ITSM dumps exhibit

Correct Answer: C

QUESTION 23

Your customer wants to use the Normal change model, but wants to add another level of approval for changes relating to the Service, SAP Enterprise Services.
What should you do to satisfy this requirement?

Correct Answer: B

QUESTION 24

Which type of catalog item may be found in a Service Catalog?

Correct Answer: B

QUESTION 25

In release management what controls the movement of the state from Scoping to Awaiting Approval?

Correct Answer: D