CIS-HR Free Practice Test

If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case. In this situation, who is able to generate an HR document for the Case?

1. A. Any HR professional
2. B. Only an HR Admin
3. C. Only an HR Manager
4. D. Only the assigned to person

Correct Answer: C
Reference: https://community.servicenow.com/community?id=community_article&sys_id=95ef3353db2 b1700feb1a851ca961945

An HR Admin without the System Admin role can do what? (Choose three.)

1. A. Grant roles to users or groups
2. B. Modify the HR Administration > Properties
3. C. Reset user passwords
4. D. Create HR Criteria
5. E. Configure business rules
6. F. Add users to groups

Correct Answer: ACF

Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?

1. A. Profile Writer [sn_hr_core.profile_writer]
2. B. Profile Reader [sn_hr_core.profile_reader]
3. C. HR Case Writer [sn_hr_le.case_writer]
4. D. HR Case Reader [sn_hr_le.case_reader]

Correct Answer: A
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html

What does ServiceNow now call the HR application?

1. A. HRDS - HR Deliver Service
2. B. HRSM - HR Service Management
3. C. HRMS - HR Management System
4. D. HRSD - HR Service Delivery

Correct Answer: D
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/hr-service-delivery.html

If a customer has a huge employee population, complex organizational structures, and requires custom integrations and language translations, what level of configuration complexity would their project be considered?

1. A. Drastic
2. B. Low
3. C. Major
4. D. Nominal

Correct Answer: C