- (Exam Topic 3)
Jurisdictions have a broad range of privacy requirements pertaining to the handling of personal data and information.
Which jurisdiction requires all storage and processing of data that pertains to its citizens to be done on hardware that is physically located within its borders?
Correct Answer:
D
The Russian government requires all data and processing of information about its citizens to be done solely on systems and applications that reside within the physical borders of the country. The United States, European Union, and Japan focus their data privacy laws on requirements and methods for the protection of data, rather than where the data physically resides.
- (Exam Topic 4)
Which ITIL component is an ongoing, iterative process of tracking all deployed and configured resources that an organization uses and depends on, whether they are hosted in a traditional data center or a cloud?
Correct Answer:
D
Configuration management tracks and maintains detailed information about all IT components within an organization. Availability management is focused on making sure system resources, processes, personnel, and toolsets are properly allocated and secured to meet SLA requirements. Continuity management (or business continuity management) is focused on planning for the successful restoration of systems or services after an unexpected outage, incident, or disaster. Problem management is focused on identifying and mitigating known problems and deficiencies before they occur.
- (Exam Topic 3)
For service provisioning and support, what is the ideal amount of interaction between a cloud customer and cloud provider?
Correct Answer:
C
The goal with any cloud-hosting setup is for the cloud customer to be able to perform most or all its functions for service provisioning and configuration without any need for support from or interaction with the cloud provider beyond the automated tools provided. To fulfill the tenants of on-demand self-service, required interaction with the cloud provider--either half time, full time, or a commensurate amount of time based on the contract--would be in opposition to a cloud's intended use. As such, these answers are incorrect.
- (Exam Topic 2)
What is the concept of segregating information or processes, within the same system or application, for security reasons?
Correct Answer:
B
Sandboxing involves segregating and isolating information or processes from others within the same system or application, typically for security concerns. This is generally used for data isolation (for example, keeping different communities and populations of users isolated from other similar data).
- (Exam Topic 4)
What is the intellectual property protection for a useful manufacturing innovation?
Correct Answer:
C
Patents protect processes (as well as inventions, new plantlife, and decorative patterns). The other answers listed are answers to other questions.
