CAS-PA Free Practice Test

How do you create and associate breakdowns on the breakdown source form?

1. A. By selecting the 'New' button on the 'Breakdowns' related list
2. B. From the 'Additional actions' menu
3. C. From the 'Create Breakdowns' related link
4. D. By adding multiple 'Facts tables' under the Source tab

Correct Answer: A
A breakdown source is defined as a set of records from a table or database view or as a bucket group. Multiple breakdowns can use the same breakdown source.
Breakdown sources specify which unique values, called breakdown elements, a breakdown contains.
Breakdown source records have a related list that lists the breakdowns that are based on that source. You can create a breakdown by selecting the ??New?? button while in this list. The list works like the Indicators list on indicator source records.
Other options in this question do not exist on the breakdown source form.
After you create breakdowns that use this source, these breakdowns are listed in the Breakdowns tab.
Reference:https://docs.servicenow.com/bundle/quebec-now- intelligence/page/use/performance-analytics/task/t_DefiningABreakdownSource.html

Which of the following can you do when you set a target for an indicator on the Analytics Hub? (Choose three.)

1. A. Set the improvement as a percentage.
2. B. Set a review date on which to consider updating the target.
3. C. Set the threshold as an improvement on the average score.
4. D. Set a start date in the future.

Correct Answer: ABD
You can set target values for indicators. When you set a target for an indicator on the Analytics Hub, you can now do the following:
* Set a start date in the future.
* Set a review date on which to consider updating the target.
* Set the target as an improvement on the average score or on the previous target. You can set the improvement as a percentage.
You can have the targets apply only to specific breakdown elements and time series. The target starts to apply at a selected date and continues to apply until you set the next target.
Reference:https://docs.servicenow.com/bundle/quebec-now- intelligence/page/use/performance-analytics/concept/pa-targets.html

What data update settings can you enable for a single score visualisation to update the score in real-time?

1. A. Background refresh interval (minutes)
2. B. Show score update time
3. C. Real time update
4. D. Live refresh date (seconds)

Correct Answer: C
Enabling ??Real time update?? from the data update settings updates a single score visualisation in real-time.
??Show score update time?? shows the timestamp of when the score was last updated. ??Background refresh interval (minutes)?? shows how often, in minutes, the landing page refreshes the visualisation if you have navigated away from it.
With ??Live refresh rate (seconds)??, you can choose the frequency in non-decimal seconds to have a single score reporting widget refresh. If set at '0', the score does not refresh.
Reference:https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par-for-workspace/concept/single-score.html

What role or access do users need to act on a signal to reset a baseline or dismiss a signal?

1. A. Responsible users without workspace access
2. B. Users with the admi
3. C. pa_admi
4. D. or pa_kpi_signal_admin role without being a responsible user
5. E. Only users with the admin role
6. F. Users irrespective of their level of responsibility

Correct Answer: B
Users with the admin, pa_admin, or pa_kpi_signal_admin role can reset a baseline or dismiss a signal without being a responsible user.
Users with other roles must become responsible users to take such actions. These users also need a role that gives them access to a relevant workspace.
You can assign responsibility for KPI Signals for a KPI to yourself or someone else. You can also unassign responsibility.
Reference:https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for- workspace/concept/kpi-signals-responsible-users.html

Which of the following are true statements about configuring pie, donut, and single score visualisations in workspaces?

1. A. Data labels are shown as only percentages, as values, or as both.
2. B. Legend percentages are shown along with values.
3. C. The metric label name is displayed near the metric value.
4. D. Set gradient, texture, or no colour options for data display.

Correct Answer: ABC
A pie visualisation shows how individual pieces of data relate to the whole using a circle to represent the whole.
A Donut visualization shows how individual pieces of data relate to the whole using a donut shape to represent the whole.
Single score visualisations display a single, key business value or current aggregate indicator score. You can set a score to update in real-time.
The following enhancements are made to pie, donut, and single score visualisations in the
Quebec release:
* The metric label name is displayed near the metric value.
* Legend percentages are shown along with values.
* Data labels are shown as only percentages, as values, or as both. Gradient, texture, or no colour are not valid colour options for data display.
You can set 'default', 'colour palette' and 'fixed element colour' for pie and donut visualisations, and 'default' and 'single colour' for single score visualisations.
Reference:https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par- for-workspace/concept/pie-donut-visualizations.html#pie-donut-visualizations