C1000-132 Free Practice Test

What would happen if a Ticket Template with a set of Activities with Job Plans is applied to a Service Request?

1. A. The activities become follow-up Work Orders with a Job Plan applied, they are visible from the Related Records tab of the Service Request.
2. B. The activities are ignored when applying to a Service Request as Activities are only used with Incidents and Problems.
3. C. Each activity will create a Work Order record of class ACTIVITY, no tasks would be created because records of class ACTIVITY cannot have tasks.
4. D. Each activity will create a Work Order record of class ACTIVITY with the Job Plans applied, there may be tasks if the Job Plan had tasks.

Correct Answer: D

In the Assets application a used engine needs to be replaced with a rebuilt engine, how might the rebuilt engine inherit the depreciation schedule from the used engine?

1. A. Use the action Exchange Depreciation Schedules.
2. B. Use the action Copy Depreciation Schedules.
3. C. Use the action Swap Depreciation Schedules.
4. D. Use the action Split Depreciation Schedules.

Correct Answer: C
To replace a used engine with a rebuilt engine in the Assets application in IBM Maximo Manage v8.0 implementation and inherit the depreciation schedule from the used engine, you can use the "Copy Depreciation Schedules" action. This action allows you to copy the depreciation schedules from the old asset to the new asset, including the depreciation terms and any calculation information.

When creating a new Inspection form, a client requires a Work Order to be created if certain responses are recorded. Which two actions are required for this to be achieved?

1. A. Choose Work Order on question action.
2. B. Make the question response interactive.
3. C. In Form Settings add an Action Script.
4. D. In the Question Options, set the Require action flag.
5. E. Create an escalation on the QRESPONSE Object.

Correct Answer: CD

In which two places can Service Request Categories be created for use in the Service Request Work Center?

1. A. Classifications Application
2. B. Administration Work Center
3. C. Business Analysis Work Cen
4. D. Service Desk Application
5. E. Service Catalog Application

Correct Answer: AB
https://www.ibm.com/support/pages/creating-service-request-categories-and- category-options-service-request-work- center#:~:text=In the Service Request Work Center, an ad ministrator,Object parameter and Asset parameter set to SR.
In IBM Maximo Manage v8.0, Service Request Categories for the Service Request Work Center can be created in the Administration Work Center and through the Classifications Application:
✑ Administration Work Center: The Service Request Configuration section within the
Administration Work Center enables administrators to set up and customize service request categories specifically for use in the Service Request Work Center. This involves defining properties, categories, and issues users select when creating service requests
✑ Classifications Application: Categories are also managed by setting up
classifications associated with service requests in the Classifications application. When a classification is created with associations to the "Asset" and "SR" (Service Request) objects, it becomes available as a category option in the Service Request tool. This approach allows issues to be assigned to specific categories using ticket templates tied to classifications
These configurations provide a structured way to set up service categories that enhance service request management by ensuring users select relevant, predefined options during request creation.

What three types of periods can be defined for a Budget Monitoring record? (Choose three.)

1. A. Financial Periods
2. B. A period defined with a start date and end date.
3. C. Month
4. D. Quarter
5. E. Year
6. F. Budget Period

Correct Answer: ABE