B2B-Solution-Architect Free Practice Test

UC Foods, a manufacturing company, has multiple sales channels including a front-line Sales team and channel partners who are currently enabled on Sales Cloud as well as a Partner Community. The company wants to establish a new B2B Commerce portal to lower the cost of sales by enabling self-service capabilities to automate sales wherever possible. The executive sponsor is concerned that sales representatives might see the B2B channel as a threat to their ability to sell and, therefore, earn higher commissions.
Which two use cases should the Solution Architect highlight to help the executive sponsor better understand the appropriate role for B2B Commerce as it relates to existing sales channels?
Choose 2 answers

1. A. Highlight that the B2B portal is meant to tackle more routine, low-complexity sales, allowing the Sales team to focus on the more complex sales and priority accounts.
2. B. Highlight that the B2B portal will be a useful tool to help improve customer communications and enhance customer engagement by providing faster updates on their orders as they are fulfilled.
3. C. Highlight that the B2B portal is meant to handle high-complexity sales that are ideal for automation, leaving the Sales team to handle less complex, higher-margin sales.
4. D. Highlight that the B2B portal will help the company grow and expand into new geographies where the company does not currently have a sales footprint, resulting in more rewards for everyone.

Correct Answer: BD

Universal Containers (UC) has gone through the design phase of its large initiative involving multiple Salesforce clouds and is about to go into the build phase. The CIO would prefer to create an internal Center of Excellence (CoE) to implement the solution versus make a third-party organisation responsible for the entire build given that they have the talent internally to support the initiative.
Which two recommendations should a Solution Architect make toward creating a CoC? Choose 2 answers

1. A. All development decisions will be made by internal resources.
2. B. Documentation around the solution will not be a concern.
3. C. Knowledge of the solution will stay within the organization.
4. D. It will be much more cost effective to create a CoE.

Correct Answer: AB

AC Computers has decided to extend its existing Sales Cloud solution by implementing Service Cloud and Marketing Cloud Account Engagement. AC Computers has defined two different work streams for Service Cloud and Marketing Cloud Account Engagement and wants each workstream to work iteratively in separate sandboxes and migrate to a single sandbox for UAT and integration testing. With the multiple workstreams, AC Computers needs a more rigorous change management process and an audit process.
Which two options should AC Computers consider to support both implementation workstreams? Choose 2 answers

1. A. Use multiple development sandboxes and merge the workstream builds using change sets.
2. B. Use a version control system and CLI-based deployment tools to merge the workstream builds.
3. C. Use scratch orgs and continuous deployment tools to merge the workstream builds.
4. D. Use package-based deployments and scratch orgs to merge the workstream builds.

Correct Answer: AC

Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.
What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?

1. A. Make internal organization-wide defaults Public Read Only to create external visibility.
2. B. Enable External Sharing Model to create external organization-wide defaults.
3. C. Start creating Sharing Sets for Experience Cloud users to access Sales Cloud.
4. D. Add Indirect Sales Team to existing Direct Sales Team Role Hierarchy.

Correct Answer: B

Universal Containers (UC) currently utilizes Sales Cloud and Experience Cloud for its customers. For the next phase in its digital transformation, UC would like to enable its vast dealer network with the kinds of tools its direct Sales teams are currently using. UC is considering Partner Communities (PRM) on Experience Cloud. UC's concern at the moment is making sure that its dealer network only gets access to the opportunities they themselves bring to UC or that UC submits to the dealer to close. This is a concern for the VP of direct sales who has issues with bringing PRM in at all.
What is the initial suggestion a Solution Architect should provide to make Partner Communities work for UC?

1. A. Create two account lookups on the opportunity, one for dealer and one for partner company, and create sharing rules to share the records.
2. B. Create public groups of partner companies and users at dealers, and share the opportunities using sharing rules.
3. C. Utilize the external sharing model to differentiate the sharing models between Internal Sales users and External Communities users.
4. D. Utilize the same sharing model within the Partner Community that customers are currently using within the Customer Community.

Correct Answer: C