B2B-Solution-Architect Free Practice Test

A Solution Architect has gathered requirements from discovery with Northern Trail Hot Tubs below:
• Northern Trail Hot Tubs sells through a B2B2C model with Dealers.
• Northern Trail Hot Tubs tracks Dealer Opportunities in Salesforce, but wishes to have more insight into the sales process from its Dealers.
• Dealers would like to be able to get custom Hot Tub pricing quickly from Northern Trail Hot Tubs without having to wait for configuration estimates to come back from Northern Trail Hot Tubs.
• Northern Trail Hot Tubs supports its Dealers and Customers directly, and Dealers would like better insight into support that their Customers receive.
Which capabilities should a Solution Architect suggest to provide to Northern Trail Hot Tub Dealers?

1. A. Experience Cloud and Revenue Cloud for Dealers to get Quotes and view Cases
2. B. B2B Commerce for Dealers to get pricing and Service Cloud for Cases
3. C. Experience Cloud and Sales Cloud for Dealers to be able to create Opportunities and add Opportunity Products
4. D. Experience Cloud and Service Cloud for Dealers to be able to request pricing through Cases and track Customer Cases

Correct Answer: C

A Solution Architect was asked by AC Computers to provide solution recommendations for a rebate enrollment and management solution on Salesforce. The primary goal and requirement is to easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. AC Computers currently uses Sales Cloud, Salesforce CPQ, and Experience Cloud to expose opportunity and quote information to partners.
Based on the business requirements, which solution should the Solution Architect recommend?

1. A. Implement a custom solution to track rebates, accruals, and actuals and expose the data in the Experience Cloud site.
2. B. Implement Salesforce Service Contracts with line items to track rebate accruals and expose the data in the Experience Cloud site.
3. C. Implement Salesforce Rebate Management Module and expose the data in the Experience Cloud site.
4. D. Implement B2B Commerce on Lightning Experience to track rebates and expose the data in the Experience Cloud site.

Correct Answer: A

Universal Containers recently began a project to connect its ERP with Salesforce. One of the requirements is a daily batch process to create and update orders and order product information. The development team, using the corporate ETL tool, has created two processes to create these records using Bulk API. The test in the development environment worked fine, but in the production environment, some order product records were not updated and showed an error "UNABLE_TO_LOCK_ROW:unable to obtain exclusive access to this record". There is one Process Builder on the Order Product object and no async process.
Which two steps should a Solution Architect recommend to avoid this error? Choose 2 answers

1. A. Use the import wizard instead of Bulk API.
2. B. Sort the order product records by account and order before the Bulk API load.
3. C. Change the Bulk API call to use Bulk API 2.0.
4. D. Add a retry process for the records rejected by this error.

Correct Answer: BC

Universal Containers uses an ERP as system of record (SOR) for its product data, and Sales Cloud and Revenue Cloud for its sales data. The Product data must be synced with Salesforce so that sales representatives can add the products to their Opportunities and Quotes. As Products are deactivated within the ERP, they should no longer be available. Since Sales Cloud is the SOR for Opportunities and Revenue Cloud is the SOR for Quotes, the Solution Architect has been asked to come up with an archiving strategy that preserves Opportunity and Quote data related to these deactivated products m Salesforce for historical reference.
What should a Solution Architect recommend to manage the deactivation of the Products and archiving of the Saks data?

1. A. Delete the Product in Salesforce once it is deactivated in the ER
2. B. Archive the Opportunity and Quote data m a third-party system and bring back into Salesforce as External Objects.
3. C. Remove the Product from active Opportunities and Quote
4. D. Archive the Opportunity and Quote data in a third-parry system and bring back into Salesforce as External Objects.
5. E. Deactivate the Product m Salesforce once it is deactivated m the ER
6. F. Archive the Opportunity and Quote data in a third-party system and bring back into Salesforce as External Objects.
7. G. Deactivate the Product in Salesforce once it is deactivated m the ER
8. H. Mark the Opportunity and Quote data in Salesforce as inactive so they do not show up in reporting.

Correct Answer: C

Universal Containers (UC) sells automotive spare parts through a large network of partner retail outlets. UC's business model relies on partners (retail outlets) reaching out to UC to get access to its product catalog, selecting the product(s) they require, and then making bulk purchases. The partners occasionally reach out to UC sales representatives for advice or clarifications regarding particular SKUs on an opportunity on which they are co-sellers.
UC wants to offer discounts to partners who make large purchases. Further, UC wants to provide its partners with reports detailing their sales, including reports that summarize sales by partner, to help UC classify its partners accordingly.
Which solution should a Solution Architect recommend to meet UC's requirements?

1. A. Sales Cloud, B2B Commerce, and Partner Relationship Management
2. B. Sales Cloud, B2B Commerce, and Customer Community
3. C. Sales Cloud, Service Cloud, and Partner Relationship Management
4. D. Sales Cloud, Partner Relationship Management, and Einstein

Correct Answer: A