ADM-201 Free Practice Test

The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this
purpose.
How should an administrator configure this requirement?

1. A. Include three assignment rules that fire when cases are create
2. B. Add a filter for case priorit
3. C. Select the appropriate email template for each rule.
4. D. Add three auto-response rule
5. E. Configure one rule entry criteria for each rule and set a filter for case priorit
6. F. Select the appropriate email template for each rule entry.
7. G. Configure one workflow rule that fires when cases are create
8. H. Add a filter for case priorit
9. I. Select the appropriate email template for the rule.
10. J. Create one auto-response rul
11. K. Configure three rule entry criteria and set a filter for case priority.Select the appropriate email template for each rule entry.

Correct Answer: D

Salesmanagers would like to know what could be implemented to surface important values based on the stage of the opportunity.
Which tool should an administrator use to meet the requirement?

1. A. Dynamic forms
2. B. Path key fields
3. C. Opportunity processes
4. D. Workflow rules

Correct Answer: B

An administrator needs to create a one-to-many relationship between two objects with limited access to child records.
What type of field should the administrator use?

1. A. Roll-up summary
2. B. Master-detailfield
3. C. Cross Object formula
4. D. Lookup field

Correct Answer: B

The administrator has created new users for ten new employees at Northern Trail Outfitters. Why are these users unable to access the account object in the Salesforce or?

1. A. Users’ profile requires a sharing rule forAccounts.
2. B. Users’ profile requires permission to the Account object.
3. C. Users’ roles are low on the role hierarchy.
4. D. Organization-wide defaults are set to private.

Correct Answer: B

The administrator are Cloud Kicks created a new field for trackingreturns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue? Choose 2 answers

1. A. Ensure that the page layout for the user's profile has been updated.
2. B. Run the setup audit trail for the organization.
3. C. Update the organization wide default for the object.
4. D. Review the field level security of the field for the user profile

Correct Answer: AD