A laptop user is visually impaired and requires a different cursor color. Which of the following OS utilities is used to change the color of the cursor?
Correct Answer:
C
The OS utility used to change the color of the cursor in Windows is Ease of Access Cente1r2
The user can change the cursor color by opening the Settings app, selecting Accessibility in the left sidebar selecting Mouse pointer and touch under Vision, and choosing one of the cursor options. The user can
select Custom to pick a color and use the Size slider to make the cursor larger or 1sm2 aller
The Ease of Access Center in the Windows OS provides accessibility options for users with disabilities or impairments. One of these options allows the user to change the color and size of the cursor, making it more visible and easier to locate on the screen. The Keyboard and Touchpad settings do not offer the option to change cursor color, and Display Settings are used to adjust the resolution and other properties of the display. Therefore, C is the best answer. This information is covered in the Comptia A+ Core2 documents/guide under the Accessibility section.
An incident handler needs to preserve evidence for possible litigation. Which of the following will the incident handler MOST likely do to preserve the evidence?
Correct Answer:
B
The incident handler should clone any impacted hard drives to preserve evidence for possible litigation1
A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician's actions?
Correct Answer:
A
The technician's action of setting the phone to silent while troubleshooting the customer's PC is an example of avoiding distractions. By setting the phone to silent, the technician is ensuring that they are able to focus on the task at hand without any distractions that could potentially disrupt their workflow. This is an important practice when handling customer's confidential material, as it ensures that the technician is able to focus on the task and not be distracted by any external sources. Furthermore, it also adheres to user privacy policies, as the technician is not exposing any confidential information to any external sources.
A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?
Correct Answer:
C
The new laptop was set up with the static IP it needs to connect to the software. The old desktop is still configured with that IP, hence the conflict.
A user reports a computer is running slow. Which of the following tools will help a technician identify the issue?
Correct Answer:
D
Resource Monitor is a Windows utility that can be used to monitor and analyze the system resources and processes running on a computer. It can be used to identify and troubleshoot any issues that might be causing the computer to run slowly, such as CPU usage, memory usage, disk I/O, and network usage.
