A technician needs to formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?
Correct Answer:
C
Since Windows systems support FAT32 and NTFS "out of the box" and Linux supports a whole range of them including FAT32 and NTFS, it is highly recommended to format the partition or disk you want to share in either FAT32 or NTFS, but since FAT32 has a file size limit of 4.2 GB, if you happen to work with huge files, then it is better you use NTFS
A user reports that antivirus software indicates a computer is infected with viruses. The user thinks this happened white browsing the internet. The technician does not recognize the interface with which the antivirus message is presented. Which of the following is the NEXT step the technician should take?
Correct Answer:
B
The technician should not proceed with initiating a full scan and removal of the viruses using the presented interface or call the phone number displayed in the interface of the antivirus removal tool12
Shutting down the infected computer and swapping it with another computer is not necessary at this point12
The technician should not immediately assume that the message is legitimate or perform any actions without knowing what the interface is and what triggered it to pop up. It is important to investigate the issue further, including checking the legitimacy of the antivirus program and the message it is displaying.
A user attempts to open some files, but a message appears stating that the files are encrypted. The user was able to access these files before without receiving this message and no changes have been made within the company. Which of the following has infected the computer?
Correct Answer:
C
Ransomware is malicious software that encrypts files on a computer, making them inaccessible until a ransom is paid. In this case, the user was able to access the files before without issue, and no changes have been made within the company, so it is likely that the computer was infected with ransomware.
A user receives a call from someone claiming to be a technical support agent. The caller asks the user to log in to the computer.
Which of the following security measures should the user take to ensure security and privacy?
Correct Answer:
A
This is a scenario of a potential tech support scam, where a fraudster pretends to be a technical support agent and tries to trick the user into giving them access to the computer, personal information, or money. The user should not trust any unsolicited calls from unknown people claiming to be from tech support, as they might be trying to install malware, steal data, or charge for fake services. The user should only accept calls from known people, such as their IT department, their service provider, or their software vendor, and verify their identity before logging in to the computer. The user should also report any suspicious calls to the appropriate authorities or organizations.
References:
✑ How to protect against tech support scams1
✑ Avoid and report Microsoft technical support scams2
✑ How to Protect Against Technical Support Scams3
✑ How To Recognize and Avoid Tech Support Scams4
A company would like to implement multifactor authentication for all employees at a minimal cost. Which of the following best meets the company's requirements?
Correct Answer:
B
A soft token, also known as a software token or an OTP (one-time password) app, is a type of multifactor authentication that generates a temporary code or password on a user’s device, such as a smartphone or a tablet. The user must enter this code or password along with their username and password to access their account or service. A soft token can help improve security by adding an extra layer of verification and preventing unauthorized access even if the user’s credentials are compromised. A soft token can also be implemented at a minimal cost, as it does not require any additional hardware or infrastructure. Biometrics, access control lists, and smart card are not types of multifactor authentication that can be implemented at a minimal cost.
