220-1001 Free Practice Test

Joe a technician is dispatched to troubleshoot a server that will not boot. The server console states no boot device can be found Joe reboots the server with the same result. He then attempts to repair the master boot record and boot sector with no results. Joe realizes the server is set up in a RAID 0 configuration and is certain there is a bad hard drive. Which of the following should Joe do to get the server to boot right away?

1. A. Unplug the defective hard-drive cable and reboot the server
2. B. Change the RAID controller configuration from RAID 0 to RAID 5.
3. C. Break the mirror and set the good hard drive as the default boot drive
4. D. Replace the faulty hard drive and restore from server data from backup

Correct Answer: D

A user notices a laser printer is picking up multiple sheets of paper from one of its paper trays. The problem started last week and has gotten worse.
Which of the following is MOST likely the cause of this problem?

1. A. Separation pad
2. B. Feed roller
3. C. Registration roller
4. D. Duplex assembly

Correct Answer: A

A user sets up cable modem at home and connects the modem to the ISP at the cable company. Which of the following network types does this connection describe?

1. A. WAN
2. B. LAN
3. C. PAN
4. D. MAN

Correct Answer: A

A user is having a problem with printing a specific document type.
The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints.
Which of the following should a technician do FIRST in troubleshooting the problem?

1. A. Stop and restart the PC print spooler service.
2. B. Verify the user is sending the document to the correct printer queue.
3. C. Have each user send the same document to the correct printer queue.
4. D. Stop and restart the print server queues, and then have the user resend the document.

Correct Answer: B

A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error.
Which of the following is the MOST probable cause of the error?

1. A. The user is still logged into another device.
2. B. The user has set a static IP address.
3. C. The user has moved to a different office.
4. D. The user has wireless and wired connections.

Correct Answer: B